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This role has overall accountability for the strategic oversight, lifecycle management, and inspection readiness of the Trial Master File (TMF) across all clinical trials. The TMF Manager ensures trial documentation quality, completeness, consistency, and timeliness in alignment with ICH GCP, regulatory authority expectations, company SOPs, and the TMF Reference Model. The TMF Manager serves as a subject matter expert (SME) for TMF and eTMF processes, partners cross-functionally with Clinical Operations, Clinical Development, Regulatory, and external vendors, and provides leadership, guidance, and escalation management for TMF-related risks and issues across programs.
Job Responsibility:
Provide strategic oversight of TMF management across all studies, ensuring inspection readiness at all times
Establish and maintain study level TMF plans, master lists, and expected document lists in alignment with the TMF Reference Model
Ensure adherence to ICH/GCP guidelines, regulatory requirements, and company policies related to TMF completeness and accuracy
Oversee study start up, maintenance, close out, and archival readiness for all assigned trials
Lead and oversee risk based TMF quality and completeness reviews using metrics, dashboards, and reports
Identify, trend, and escalate TMF quality issues, risks, and non compliance to management with proposed mitigation strategies
Ensure timely resolution of overdue, missing, or incorrect TMF documents
Support internal audits, vendor audits, inspections, and health authority requests related to TMF
Act as TMF/eTMF Subject Matter Expert across therapeutic areas and research phases
Partner with system owners and vendors to support eTMF enhancements, implementations, and change initiatives
Oversee complex TMF data extracts, exports, health authority requests, and divestiture support
Ensure proper archival, long term storage, and retention of clinical trial documentation
Provide functional guidance, training, and mentoring to TMF contributors and study teams
Partner with CROs, Clinical Operations, study teams, and vendors to ensure clear TMF roles, responsibilities, and expectations and to promote TMF best practices
Serve as the primary TMF point of contact for CROs, supporting oversight, issue resolution, and escalation management
Support change management initiatives to drive TMF process efficiency and inspection readiness
Leverage strong influencing and communication skills to align stakeholders and resolve issues
Requirements:
Bachelor’s degree in a scientific or related discipline required
Minimum of 5 years of TMF experience, including study start-up, maintenance, closeout, and quality/completeness review
Experience in clinical trial–related roles (e.g., Clinical Operations, Project Management)
demonstrated ability to manage multiple projects in a fast-paced environment and meet tight timelines
Strong knowledge and application of ALCOA+ principles, Good Clinical Practice (GCP), Good Documentation Practices (GDP), and ICH E6(R2) guidelines
Subject matter expertise in clinical trial documentation, TMF Reference Model, and associated processes and terminology
Knowledge of core, country, and site-level essential documents
Proficiency in eTMF systems and Microsoft Office tools
Strong critical thinking skills, with the ability to analyze and evaluate information to support quality review and decision-making
Excellent verbal and written communication and interpersonal skills
Collaborative team orientation with a commitment to continuous learning and development
Experience in industry, preferably within a startup environment