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This is an entry-level, in-office role where you’ll help keep real estate transactions moving and compliant. You’ll work with buyers, sellers, escrow partners, and internal teams to collect required information, answer questions, and make sure files stay on track for regulatory reporting. If you like being organized, talking to people, solving problems, and working in a fast-paced office environment, this role is a great way to start a career in escrow, title, or compliance.
Job Responsibility:
Talk with buyers, sellers, and outside escrow partners to collect required forms and contact information
Check the FARR dashboard daily to make sure files are moving forward and not stuck due to missing info
Follow up on missing details so reporting deadlines are met
Answer questions from buyers and sellers about the FARR process
Make outbound calls to sellers to confirm they know there’s an open escrow on their property
Work closely with escrow officers, title officers, and assistants to gather FinCEN information
Track updates and document progress in each file
Stay organized, accurate, and on deadline in a busy environment
Requirements:
A positive attitude and willingness to learn
Comfort talking on the phone and working with customers
Strong reading comprehension and attention to detail
Ability to stay calm and focused under deadlines
Good time-management and follow-up skills
A team-first mindset and strong work ethic
Ability to work full-time in the office
Nice to have:
Customer service, call center, or office experience
Interest in real estate, escrow, or compliance work