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Join a leading company in title and lending solutions, recognized across the country for its innovative services and outstanding workplace culture. Proudly certified as a Great Place to Work® and consistently ranked among Canada’s Best Workplaces for several years, this is an excellent opportunity to grow your career in an environment that values collaboration, excellence, and professional development. ... Are you a Real Estate Law Clerk or Mortgage Specialist with expertise in titles and residential lending? We’re seeking motivated and detail-oriented professionals to join our team as Title Officers in a hybrid work setting. Take the next step in your career with a role that combines client service, attention to detail, and industry expertise.
Job Responsibility:
Provide exceptional customer service to clients via email, phone, and an online portal, responding to inquiries within specified timeframes
Read and make necessary amendments to internal records and client files
Conduct title searches and review title discrepancies with lender representatives
Issue Commitments to Insure (CTI) within corporate policies and service level agreements
Prepare necessary documentation, including mortgage and title change documents, ensuring compliance with lender requirements
Request and review payout statements from financial institutions, calculating penalties, per diems, and final payout amounts
Manage escalated calls and build partnerships with credit unions and other external stakeholders
Work on files from start to finish, including ordering statements and resolving rejected documents
Stay updated on corporate policies, lender processes, and underwriting guidelines
Requirements:
Diploma in Law Clerk/Legal Administration or equivalent experience
Minimum of 6 months of experience in real estate transactions, including title searches and file management
Strong communication and interpersonal skills, with exceptional customer service abilities
Proven multitasking skills and attention to detail in a fast-paced environment
Familiarity with banking or mortgage processes, including calculating payout statements and working with lenders
Proficiency in MS Office and Outlook, with the ability to quickly learn new systems (e.g., Teraview)
Business maturity and confidence to manage high volumes of emails and calls