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We are looking for a Title Clerk to join our team in Virginia Beach, Virginia. In this role, you will play a key part in managing title-related processes and ensuring accuracy in documentation. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term potential.
Job Responsibility:
Process title applications and verify documentation for accuracy and compliance
Conduct title searches and manage fleet vehicle registrations efficiently
Communicate with customers and stakeholders through email correspondence and phone calls
Handle inbound and outbound calls to address inquiries and resolve issues related to titles
Ensure meticulous attention to detail when reviewing title paperwork
Collaborate with team members to streamline processes and improve operational efficiency
Maintain organized records of all title-related transactions
Utilize Excel and other Office tools to manage and analyze data effectively
Deliver exceptional customer service by addressing concerns promptly and professionally
Requirements:
Proficiency in Excel and other Office applications
Strong attention to detail and accuracy in documentation
Dependable and reliable in handling assigned tasks
Comfortable conducting title searches and managing fleet vehicle records
Excellent customer service skills with experience in email and phone communications
Ability to manage inbound and outbound calls effectively
Previous experience in handling title-related processes or similar responsibilities is preferred