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As a Sales Associate with Tissot U.S., and the position will responsible for demonstrating outstanding customer service as per Brand standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. You will be the brand, inside and outside the boutique. This is a seasonal position running from June through August.
Job Responsibility
Provide a unique and special experience to all clients
Reach & exceed your sales goals
Maintain and grow existing clients
keep records of milestones and client’s tastes and goals for future purchases
Assist in sales process as per established store protocols
Communicate customer requests to management
Assist in the submission of daily reports and sales reconciliation reports
Assist in processing and replenishing merchandise and monitoring counter stock
Develop existing client base and reach new prospects through networking and outreach
Actively participate in merchandising projects, ie: daily stock maintenance, display changeovers, product transfers, etc.
Provide superior after-sale service to all clients
Provide the highest level of client service through personalized contact in product maintenance
Use product knowledge and selection to provide exceptional service and build customer relationships
Team-oriented
Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
Greet customers in a timely, professional and personable manner
Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed
All other duties assigned by Management
Requirements
Must have High School Diploma and/or equivalent
Must possess a strong luxury retail jewelry and time piece experience
All applicants should have 3-5 years of experience in a sales position, specialty luxury retail preferred
Driven to deliver superior service by exceeding customer expectations
Able to work well as a team player in a very fast-paced, energetic environment
Able to achieve sales goals and be goal oriented
Excellent verbal and interpersonal skills
Be a self-starter and use good judgment in all situations
Must be able to work well as a team player in a fast-paced, energetic environment
Must be able to sustain level of professionalism
friendly demeanor
The ability to work well with all levels of internal management and staff
Clientele building skills
Must be able to demonstrate basic computer literacy
Flexible to retail working hours including availability on weekends and holidays
Ability to multi-task and handle changing priorities
Able to work well with minimal supervision
self-starter
Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
Strong interpersonal, communication, organization and follow-through skills
Accept constructive feedback
Understand and follow posted work rules and procedures
Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced environment
Must be self-motivated and a self-starter
quick learner for a multifaceted business and companion domestic and international staff
Nice to have
Bilingual is a plus
What we offer
Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days
generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year, 1 Month PTO after 5 years
Special bucket of sick time per year extended paid time for medical, parental and military leave