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As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.
Job Responsibility
Drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services
Model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations
Supervises the team within the Tire and Battery Center to deliver on the business plan
Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality
Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement
Drives the business results, ensures commitment to operational excellence, maintains a neat clean and safe work area
Trains and teaches the team to be highly effective
Develops, communicates and implements processes and practices to meet business needs
Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity
Leads and participates in teams by using and sharing resources, information and tools
Respects the Individual
Acts with Integrity
Serves our Customers and Members
Strives for Excellence
Requirements
6 months supervisory experience or 6 months experience in automotive industry
Must be 18 years of age or older
Nice to have
Supervisory experience
Tire Industry
Tire Industry Certification
What we offer
Medical, vision and dental coverage
401(k)
Stock purchase and company-paid life insurance
PTO, parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees completely paid)