Timetable Officer

• Manage a high volume of enquiries, balance competing priorities across the academic calendar, and maintain a strong focus on accuracy, data integrity and service delivery
• Provide accurate, student focused timetabling advice, support and administration to students, academic staff and professional stakeholders
• Ensure teaching activities and learning spaces are efficiently scheduled, supporting effective use of resources and a positive student experience
• Play a critical role in the student learning experience
• Opportunities to improve processes and ways of working

• Experience in a high volume administrative or operational role within a complex service environment, with the ability to manage competing priorities across cyclical work periods and associated deadlines
• Strong customer service and communication skills, with the ability to provide clear, accurate advice
• A demonstrated client focused approach, including the ability to understand requirements, analyse issues and resolve enquiries professionally and efficiently
• Confidence in using digital systems and tools to manage information, maintain data accuracy, and support informed decision making
• The ability to provide accurate, policy aligned advice and apply sound judgement within organisational frameworks
• A commitment to continuous improvement and improving service delivery

17% superannuation