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360 Resourcing Solutions Logo 360 Resourcing Solutions · Sales

Till Manager

United Kingdom, Walsall 29500.00 GBP / Year · Job Posted May 03, 2026
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Job Description

As a Till Manager, you will lead the front-end operation and play a key role in delivering an efficient, friendly and professional checkout experience. You will oversee the day-to-day running of the till area, support and coach the till team, and ensure high standards of service, accuracy and presentation are maintained at all times.

Job Responsibility

  • Lead, support and motivate the till team to deliver excellent customer service
  • Oversee the day-to-day operation of the till area and ensure smooth front-end trading
  • Monitor customer flow and manage queues effectively during busy periods
  • Ensure all transactions are processed accurately, including cash and card payments
  • Take responsibility for till balancing, cash handling and reconciliation procedures
  • Support with training, coaching and development of till colleagues
  • Handle customer queries and escalations in a professional and helpful manner
  • Maintain a tidy, organised and welcoming checkout area
  • Ensure compliance with company policies, security procedures and health and safety standards
  • Work closely with store management and other departments to support the wider store operation

Requirements

  • A positive and enthusiastic approach to customer service and team leadership
  • Strong communication and interpersonal skills
  • Good organisational skills and attention to detail
  • The ability to stay calm, accurate and professional under pressure
  • A hands-on team player who can adapt to a fast-paced retail environment
  • Previous experience in a retail supervisory or management role is desirable
  • Experience with till operations, cash handling and team supervision would be an advantage

Nice to have

  • Previous experience in a retail supervisory or management role is desirable
  • Experience with till operations, cash handling and team supervision would be an advantage

What we offer

  • Company Pension Scheme
  • Employee Assistance Programme
  • Long Service Awards
  • Store Discount
  • Free Parking
  • Subsidised Meals
  • Learning & Development Training
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