Tier III Technician Job at Robert Half (Atlanta)

Tier III Technician

We are looking for an experienced Tier III Technician. The ideal candidate will ...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience with Kaseya, Microsoft Intune, Office 365, and Azure Active Directory
Strong understanding of cloud services, device management, and security protocols
Excellent troubleshooting and problem-solving skills
Ability to manage multiple priorities and deliver quality solutions under pressure
Experience with PowerShell scripting and automation is a plus
Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus

Job Responsibility

Provide expert-level support and troubleshooting for Kaseya, Intune, Office 365, and Azure AD environments
Manage and configure Office 365 administration tasks, including user management, licensing, and troubleshooting
Implement and maintain security policies and device management via Microsoft Intune
Administer Azure Active Directory and support user access management
Oversee system monitoring, performance, and optimization across client environments
Collaborate with clients to understand their IT needs and provide timely solutions
Mentor entry level technicians and assist with complex escalations
Document support tickets, resolutions, and best practices for internal knowledge sharing

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Tier III Support Technician

We are looking for a Tier III Support Technician to serve as an escalation point...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of enterprise IT support experience (Tier II/III level)
Strong experience with Windows 10/11, macOS, and enterprise endpoint environments
Experience with Active Directory, Azure AD/Entra, Group Policy, and Microsoft 365
Familiarity with endpoint tools (Intune, SCCM/MECM, JAMF, CrowdStrike, etc.)
Experience troubleshooting networking concepts (DNS, DHCP, TCP/IP, VPN)
Strong scripting/automation skills (PowerShell, Bash) preferred

Job Responsibility

Serve as Tier III escalation support for complex endpoint, system, and network issues
Troubleshoot Windows/macOS endpoints, servers, and enterprise applications
Administer Active Directory, Group Policy, Microsoft 365, and identity platforms
Manage endpoint management tools (Intune, SCCM/MECM, JAMF, etc.)
Diagnose and resolve performance, security, and configuration issues
Implement and support security policies, patching, and vulnerability remediation
Collaborate with network, server, and security teams on infrastructure projects
Document solutions, procedures, and knowledge base articles
Mentor Tier I/II technicians and provide technical guidance

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Technician III

Beacon Technologies is seeking a Technician III for our client partner. The scop...

Location

United States

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

At least 5 to 7 years of experience in a customer-facing, multi-tier, technology support role
Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications
Experience providing diagnosis, problem resolution, and support for enterprise applications and systems
Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers
MUST be a CURRENT Wisconsin resident
NO RELOCATION IS ALLOWED

Job Responsibility

Broad and frequent interactions with customers
Work with secure networking technologies and systems, network and server infrastructure, and vendor-based Internet services
Maintain and secure systems in local office environments
May be asked to travel to the various offices to install equipment as needed

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees
Reimbursement for travel expenses

Fulltime

Data Centre Operations Site Lead

To achieve excellence in preventative and reactive maintenance programs incorpor...

Location

Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Tertiary qualifications in a mechanical, electrical or operational engineering discipline
At least 3 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility
Resourceful, analytical and problem-solving skill
Good communication and interpersonal skills and ability to interact with a wide range of client, client stakeholders and vendor staff
Possess relevant DC certifications
Understands continuous improvement initiatives, client relationships and preparation of reports

Job Responsibility

Manager the site operations, including effective hiring, motivation, development, training and discipline of the site operation technicians and maintenance teams
Monitor KPI and up-time requirements
Support site reviews, including maintenance standards, equipment replacement, security, change control, single points of failure, Tier adherence and operational risk
Ensure delivery of planned and reactive activities, utilizing the CMMS platform within financial operating targets
To perform additional tasks as required by the Data Centre Operations Manager, and Client Critical Facilities Manager
Support advice and consultation to operate the client’s facilities with regard to facilities engineering matters
Responsibility for site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements
Monitor, measure and report upon the performance of all specialist contractors in terms of their ability to carry out the work against the agreed contractual budget
Lead and Support meetings regularly with contractors, specialist vendors and suppliers to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations
Support daily cadence meetings, monthly operation meeting and quarterly business review with UOB

Fulltime

Shift Technician (Mechanical)

The Shift Technician (Mechanical) is responsible for attending and completing as...

Location

Malaysia , Selangor

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Diploma in Mechanical Engineering or equivalent qualification
Mechanical technician certification preferred
Above 5 years of relevant experience in mechanical engineering, facilities management, or construction services
1–2 years of experience in operating mechanical services within a critical facility or data‑center environment (Tier III or equivalent preferred)
Strong understanding of mechanical systems, preventive maintenance, and incident response
Experience with continuous improvement initiatives and technical reporting
Familiarity with CMMS platforms and mechanical asset management tools

Job Responsibility

Perform preventive and corrective maintenance on mechanical systems, including HVAC, AHU/FCU units, chilled water systems, pumps, motors, compressors, piping, and mechanical plant equipment
Monitor mechanical system performance to ensure optimal operation and minimal downtime
Respond to mechanical faults, troubleshoot issues, and recommend corrective actions
Oversee mechanical‑related work orders, ensuring timely completion within agreed KPI thresholds
Coordinate with OEM vendors and contractors for specialized mechanical servicing
Support minor mechanical project activities, including equipment upgrades and system enhancements
Ensure mechanical maintenance tasks comply with all company, client, and statutory standards
Manage and track vendor performance, ensuring quality delivery of mechanical services
Validate service reports, quotations, and invoices for mechanical work
Create and manage recurring maintenance schedules for mechanical vendors

Fulltime

Network Engineer

At Applied Network Solutions (ANS), we bring together some of the most curious m...

Location

United States , Chantilly

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

Required Clearance: TS/SCI Poly
Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2
Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation
Prior responsibility for production network hardware configurations for Cisco, Brocade, and/or Juniper
Proven experience implementing and troubleshooting routing protocols in a production network, understanding of OSPF, BGP, MPLS
Proven experience implementing and troubleshooting standard switching and in a production network, understanding of 802.1q, trunking, experience in a CAN/LAN environment

Job Responsibility

Interpret customer requirements and apply standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, and other supporting documents
Schedule maintenance windows for migrating user connections from legacy to the modern infrastructure transition services with little to no impact on critical data flows
Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution. Solve tough problems with innovative and scalable solutions
Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies. Obtain Authority to Operate (ATO) for new devices, software, and capabilities
Supervise other network support specialists to plan, coordinate, and implement network services
Develop and improve design products, processes, and systems for our team to work efficiently and effectively
Escalation points for incident management enterprise level outages which involves troubleshooting across multiple enterprise segments and teams

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Sr. Network Engineer

ANS is seeking a Sr. Network Engineer to join our team in Chantilly, VA. Our tea...

Location

United States , Chantilly

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS/SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2
Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation
Working knowledge of Cisco, Brocade, and/or Juniper switches and routers
Proven experience implementing and troubleshooting routing protocols in a production network, OSPF, BGP, 802.1q
Understanding of DNS
Proven experience implementing and troubleshooting standard switching and in a production network, understanding of 802.1q, trunking, experience in a CAN/LAN environment

Job Responsibility

Interpret customer requirements and apply industry standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations, ability to brief designs
Use our private test lab to evaluate new technologies and capabilities, test proposed changes to production networks, and recreate troubleshooting scenarios to support the production enterprise network
Schedule maintenance windows for migrating user connections from legacy to the modern infrastructure transition services with little to no impact on critical data flows
Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution. Solve tough problems with innovative and scalable solutions
Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies. Obtain Authority to Operate (ATO) for new devices, software, and capabilities
Supervise (not manage) other network support specialists to plan, coordinate, and implement network services
Develop and improve design products, processes, and systems for our team to work efficiently and effectively

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Support Technologist III

This position provides technical support, with guidance, technical expertise, cu...

Location

United States , Cheyenne

Salary:

5147.99 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Computer Technology)
0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I
OR 3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I in lieu of a degree
Thorough knowledge and understanding of desktop operating systems
Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts
Knowledge of IP, Active Directory, and network protocols
Knowledge of tools, standards, methods, best practices, and industry trends in enterprise-wide workstation imaging and deployment
Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies
Knowledge of using computer technologies and best practices to enhance the departmental efficiencies to better reach agency business goals
Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues

Job Responsibility

Performs Tier 2 device troubleshooting to diagnose and assist with resolving difficult problems related to state-issued devices, hardware and software
Implements and trains other lower-level ETS technicians on specialized procedures and/or specialized technical testing equipment
Manage directory services for assigned agencies to include user account creation, modifications, and policy
Recommends, tests, and deploys newly acquired equipment or software
Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system or enterprise application upgrades
Refers issues to the next service or tier level when problems occur that are beyond the skills of the technician
Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
Accurately documents instances of hardware failure, repair, installation, and removal
Assist in troubleshooting network connectivity issues and escalate problems when necessary
Resolve tier 2 tickets or forward them to higher-level support when unable to resolve the issue

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

Tier III Technician

Robert Half

Location:
United States , Atlanta

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2025

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