Tier 3 Engineer Job at Hewlett Packard Enterprise (Bangalore)

Tier 3 Engineer

The role of Tier 3 Engineer involves delivering expertise in Linux OS, VMware vS...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 8 years of relevant experience in Enterprise Managed Service environment
Expertise in HPE Synergy and Proliant servers
Expertise in RedHat Linux
Expertise in VMware vSphere and SRM
Certification on the latest tracks of RHCE, RHCSA is required
Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage
Flexible working in 24/7 support environment

Job Responsibility

Provide advanced support and strategic guidance
Lead complex issues, root cause analysis, and performance tuning
Support transition and transformation initiatives, migrations, upgrades, and automation
Act as a technical liaison between internal teams, customers, and third-party vendors
Mentor junior engineers and contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics

What we offer

Comprehensive suite of benefits that support physical, financial and emotional wellbeing
Specific programs for career development
Unconditional inclusion in the workplace.

Fulltime

Tier 3 Engineer – Linux, VMware, Compute

The engineer is required to have strong Admin, Operate and Manage skills in Linu...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 8 years of relevant experience in Enterprise Managed Service environment
Expertise in HPE Synergy and Proliant servers
Expertise in RedHat Linux
Expertise in VMware vSphere and SRM
Certification on the latest tracks of RHCE, RHCSA is required
Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage
Flexible working in 24/7 support environment

Job Responsibility

Provide advanced support and strategic guidance
Lead complex issues, root cause analysis, and performance tuning
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Mentor junior engineers and contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics

What we offer

Health & Wellbeing
Personal & Professional Development programs
Unconditional Inclusion initiatives.

Fulltime

Tier 3 Engineer – Linux, VMware, Compute

The engineer is required to have strong Admin, Operate and Manage skills in Linu...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 8 years of relevant experience in Enterprise Managed Service environment
Expertise in HPE Synergy and Proliant servers
Expertise in RedHat Linux
Expertise in VMware vSphere and SRM
Certification on the latest tracks of RHCE, RHCSA is required
Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage
Flexible working in 24/7 support environment

Job Responsibility

Provide advanced support and strategic guidance
Lead complex issues, root cause analysis, and performance tuning
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Mentor junior engineers and contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes, and operational metrics

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

New

Support Engineer Tier 2

The PCloud Technical Support Engineer (L2) is responsible for ensuring the secur...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

3+ years of experience in Systems Administration or L2 Technical Support (Enterprise level)
Solid experience with Windows Server (2016/2019/2022) and Windows Clustering / Network Load Balancing (NLB) Administration
Experience working with Linux or Unix Operating Systems (Command line proficiency)
Proficiency in TCP/IP, DNS, and Firewall configurations to ensure SaaS-to-On-Prem connectivity. Packet analysis
Computer Science education and/or relevant technical certifications (Microsoft, Security+, etc.)
Ability to perform root-cause analysis using Event Viewer, PowerShell, and system logs
English Level: C1

Job Responsibility

Perform deep-dive troubleshooting on Privilege Cloud components: Web Portal, Password Manager, and Session Manager
Analyze Cloud and Component logs to resolve complex integration, connectivity, and session recording issues
Manage and rotate privileged credentials across Windows, Linux, and Database platforms
Provide technical guidance to Enterprise IT teams on Vaulting best practices and secure access workflows
Collaborate with Engineering and Global Support to report and test patches for SaaS-based PAM environments

Fulltime

Support Engineer Tier 2

The PCloud Technical Support Engineer (L2) is responsible for ensuring the secur...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

3+ years of experience in Systems Administration or L2 Technical Support (Enterprise level)
Solid experience with Windows Server (2016/2019/2022) and Windows Clustering / Network Load Balancing (NLB) Administration
Experience working with Linux or Unix Operating Systems (Command line proficiency)
Proficiency in TCP/IP, DNS, and Firewall configurations to ensure SaaS-to-On-Prem connectivity. Packet analysis
Computer Science education and/or relevant technical certifications (Microsoft, Security+, etc.)
Ability to perform root-cause analysis using Event Viewer, PowerShell, and system logs
English Level: C1

Job Responsibility

Perform deep-dive troubleshooting on Privilege Cloud components: Web Portal, Password Manager, and Session Manager
Analyze Cloud and Component logs to resolve complex integration, connectivity, and session recording issues
Manage and rotate privileged credentials across Windows, Linux, and Database platforms
Provide technical guidance to Enterprise IT teams on Vaulting best practices and secure access workflows
Collaborate with Engineering and Global Support to report and test patches for SaaS-based PAM environments

Fulltime

Supplier/Vendor QA Engineer 3

This position is part of the SET (Supplier Engineering and Technology). SET is a...

Location

Korea (the Republic of) , Osan

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Minimum 5 years’ experience in managing technical programs and projects, preferably in the Semiconductor Industry
Knowledge in EFEM’s (Equipment Front End Modules), BEM’s (Back End Modules) and PM (Process Module) will be an added advantage
Creative thinking and strong problem solving and troubleshooting capabilities, including experience in the areas of electrical/mechanical/test engineering
In-depth understanding of equipment and component manufacturing processes of Semiconductor equipment system(Transfer module & Process module)
Basic understanding for workmanship standard especially, assembly process, cable routing, sheet metal, Machining, welding and powder painting, Vacuum chamber
Skills in understanding of drawing interpretation and electric circuit-diagram(electrical schematic)
Experience in supplier process development & quality management sucha as FMEA, QMS, supplier audit, scorecard, FAIR, Poka-yoke, Kaizen and, etc
Experience in supplier development, transition and qualification to support localization activity including sub-tier supplier qualification
Bachelor of Science in Mechanical/Material or Engineering or equivalent
Bachelor of Science in Electrical/Electronic Engineering or equivalent

Job Responsibility

Influencing decisions and company driven objectives within internal and external groups to achieve company goals
Work with Lam Product Group Engineering organizations and suppliers in development and product transition for TM(Transfer Module : ATM & VTM) and PM(Process Module)
Interfacing with key teams within Lam including technical product groups, account teams and global operations as a representative of SET
Coordinate and support investigation of key quality defects of components from the customers and/or field service team to drive corrective actions and continuous improvement
Developing suppliers to meet Lam quality standards
Act as liaison/technical lead for cross functional projects to include Build Verify and Production Readiness Review
Build manufacturing jigs and fixtures for Electrical/Electronics/Mechanical assembly
Able to provide key technical analysis for problem solving process
Interface with supplier personnel and provide technical solutions to Electrical/Electronic/Mechanical system assembly
Continuously working on process improvement and developing Best Known Methods

Field Service Engineer 3

As a Field Service Engineer at Lam, you will step into the limelight of customer...

Location

Singapore , Singapore

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience
or Master’s degree with 3+ years
or equivalent work experience
Self-starter who can work independently and has a deep desire to learn and grow with the Company
Strong interpersonal and communication skills
Able to actively engage customers on technical solutions
Willing to support short term, overseas assignment
Able to work swing shift (Tues – Sat and/or Wed – Sun)
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit

Job Responsibility

Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
Provide warranty tool support or paid service for out-of-warranty tool by performing on-site preventive maintenance of equipment and attending to equipment abnormalities. Coordinate all service actions with customer to minimize downtime or system interruptions
Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components, or parts where appropriate
Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems, and subsystems
Carry out Tier 2 process qualification work
Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates, and other management reports
Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
Develop good customer relations during installation and execution of service contracts
Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Fulltime

Technical Support Engineer 3

The candidate will be part of the Lam CSBG, as an IT engineer of the Fab Integra...

Location

United States , Phoenix

Salary:

Not provided

Lam Research

Expiration Date

Until further notice

Requirements

Minimum of 5 years of related experience with a Bachelor’s degree
or 3 years and a Master’s degree
or a PhD without experience
Information Technology or equivalent work experience
Intermediate level knowledge of product/services capabilities, system interdependencies/data flow, and technical tools for troubleshooting intermediate to advanced level customer technical questions and incidents
This position requires travel up to 25% domestic and international

Job Responsibility

Work with cross-functional teams and vendors
Build, manage and support networking devices, servers and other tools
Configure, install, and support applications
Maintain architecture diagrams, define processes and procedures
Act as top-tier escalation for complex issues, lead RCA and long-term fixes

What we offer

comprehensive set of outstanding benefits

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Tier 3 Engineer

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