Tier 3 Engineer – Linux, VMware, Compute, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The engineer is required to have strong Admin, Operate and Manage skills in Linux OS, VMware vSphere, and HPE Compute Infrastructures to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, and ability to learn and adapt quickly. Responsibilities include advanced support, strategic guidance, root cause analysis, performance tuning, transition and transformation initiatives, and mentoring of junior engineers.

Job Responsibility:

Provide advanced support and strategic guidance
Lead complex issues, root cause analysis, and performance tuning
Supports transition and transformation initiatives, migrations, upgrades, and automation
Acts as a technical liaison between internal teams, customers, and third-party vendors
Mentor junior engineers and contribute to knowledge sharing and process improvement
Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA.

Requirements:

Bachelor’s degree in Engineering (or Equivalent)
Minimum 8 years of relevant experience in Enterprise Managed Service environment
Expertise in HPE Synergy and Proliant servers
Expertise in RedHat Linux
Expertise in VMware vSphere and SRM
Certification on the latest tracks of RHCE, RHCSA is required
Certification on the latest tracks like VMware VCP and HPE Service Guard is an added advantage
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage
Flexible working in 24/7 support environment
Admin, Operate and Manage RHEL/SUSE, kernel tuning, system hardening, and troubleshooting
Admin, Operate and Manage vSphere Datacenter
Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management
Strong scripting and automation skills using Bash, Python, and Ansible
Experience in ESXi and vCenter upgrades
Experience in ESXi command line interface
Experience in vCenter management
Experience in vSphere Performance Monitoring, Performance Chart, and esxtop
Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS)
Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations
Experience in vSphere security and ESXi hardening
Good understanding of VMware SRM and vSAN
Experience in log analysis and RCA
Admin, Operate and Manage HPE Synergy, C7000, Proliant, Virtual Connect
Experience in Network troubleshooting, packet capture using pktcap and Wireshark
VMware PowerCLI knowledge and scripting experience
Good understanding on DHCP, DNS and Active Directory
Basic knowledge of Physical Network and Storage technologies
Basic understanding of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL).

Nice to have:

Certification on the latest tracks like VMware VCP and HPE Service Guard
ITIL foundation certification on the latest track is preferred
Experience in leading technical teams or Projects is an added advantage.

What we offer:

Health & Wellbeing
Personal & Professional Development programs
Unconditional Inclusion initiatives.

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Tier 3 Engineer – Linux, VMware, Compute