CrawlJobs Logo

Tier 2–3 Information Technology Technician

goctsi.com Logo

Coherent Technical Services

Location Icon

Location:
United States , Hollywood

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

75000.00 - 95000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a highly skilled Tier 2–3 IT Technician with advanced Microsoft systems expertise and deep familiarity with DoD STIGs (Security Technical Implementation Guides). This role supports complex technical environments, ensures compliance with security standards, and provides advanced troubleshooting across enterprise systems.

Job Responsibility:

  • Provide Tier 2–3 technical support for end-users, servers, networks, and enterprise applications
  • Administer, maintain, and troubleshoot Microsoft Windows Server and Windows environments
  • Implement, validate, and maintain DoD STIG compliance across systems, applications, and network devices
  • Configure and manage Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and related Microsoft infrastructure services
  • Deploy patches, updates, and security configurations following best practices and compliance requirements
  • Diagnose and resolve escalated hardware, software, networking, and security issues
  • Maintain accurate documentation of systems, configurations, procedures, and compliance records
  • Support system hardening, vulnerability remediation, and compliance audits
  • Assist in planning and executing IT infrastructure upgrades and migrations
  • Collaborate with cybersecurity and system administration teams to strengthen enterprise security posture

Requirements:

  • 3–7 years of experience in an IT support or systems administration role (Tier 2–3 level)
  • Advanced proficiency with Microsoft ecosystems, including: Windows Server (2016/2019/2022), Active Directory and GPO management, Microsoft 365 administration
  • Demonstrated experience applying and maintaining STIG compliance
  • Strong troubleshooting skills across hardware, software, and network layers
  • Familiarity with vulnerability scanning tools (e.g., ACAS, Nessus) and remediation practices
  • Ability to interpret security requirements and translate them into technical implementations
  • Excellent written and verbal communication skills
  • DoD 8570/8140 certifications (e.g., Security+, CySA+, CCNA Security)
  • MCSA, MCSE, or Microsoft role-based certifications
  • Experience with virtualization platforms (Hyper-V, VMware)
  • Knowledge of PowerShell scripting for automation and compliance tasks
  • Experience with log analysis or SIEM platforms
  • Strong problem-solving mindset and ability to work independently
  • Highly organized with attention to detail
  • Comfortable handling high-priority escalations and complex technical challenges
  • Team-oriented, collaborative, and proactive

Nice to have:

  • DoD 8570/8140 certifications (e.g., Security+, CySA+, CCNA Security)
  • MCSA, MCSE, or Microsoft role-based certifications
  • Experience with virtualization platforms (Hyper-V, VMware)
  • Knowledge of PowerShell scripting for automation and compliance tasks
  • Experience with log analysis or SIEM platforms
What we offer:
  • Healthcare benefits
  • Paid leave
  • Retirement plans
  • Insurance programs
  • Education and training assistance

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Coherent Technical Services - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Tier 2–3 Information Technology Technician

IT Help Desk Technician

Tech Tier 1 - Personnel filling this position are responsible for secure, accura...
Location
Location
United States , Newkirk
Salary
Salary:
21.00 USD / Hour
sevenclans.com Logo
7 Clans Casinos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware
  • Resolving tickets within the customer SLAs
  • Providing Great Customer Service
  • Basic understanding of principles and theories of network systems and management
  • Basic understanding of Internet technologies and products
  • Basic understanding of electrical safety procedure
  • One year of college course work or one year providing end user support for desktop and application software, or one year installing, upgrading, and troubleshooting computer networks
  • Guest Service experience preferred, however not required
  • Must be at least 18 years of age
  • Must be able to provide all documents required to show the incumbent is eligible to work in the United States
Job Responsibility
Job Responsibility
  • Ensure reliable functionality of all information systems supporting each department
  • Install, test, and configure workstations, peripheral equipment, and software
  • Create and manage user and computer accounts to include assigning to appropriate groups
  • Install network cabling systems and equipment such as printers, network interface cards, and switches
  • Escalate or involve complex problems to appropriate Help Desk Tier 2, Help Desk Tier 3, or vendors for troubleshooting and resolution
  • Act as the initial contact for all end-users that need technical support
  • Provide technical network problem resolution to customer end-users by performing question / problem diagnosis and guiding users through step-by-step solutions
  • Answering the help desk phone, creating new tickets, updating existing tickets, and responding to tickets assigned as appropriate in a prompt manner to minimize impact to casino operations
  • Clearly communicate technical solutions in a user-friendly professional manner and assist Tier 2, Tier 3, and other team members as needed
  • Document with pertinent data all work performed within the designated trouble-ticket system
  • Fulltime
Read More
Arrow Right

Technical Application Administrator

The job involves managing and administering the Gilbarco’s Insite 360 Forecourt ...
Location
Location
United States of America , Tempe
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient in system configuration and administration, with a solid understanding of monitoring systems, and preferably petroleum retail technology
  • Proficient in basic Office platform tools – Excel, Word, Power point
  • Technical knowledge of Petroleum Retail store systems (Fuel Dispensers, POS, etc..) systems is preferred
  • Strong analytical and problem-solving skills with a methodical approach to troubleshooting
  • Excellent communication skills to work with both technical and non-technical teams
  • Strong interpersonal skills with a customer-service orientation
  • Self-motivated, with the ability to work independently and as part of a collaborative team
  • Keen attention to detail with excellent multi-tasking skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent experience
Job Responsibility
Job Responsibility
  • Administer and configure CK Insite 360 Forecourt Instance to align with the organization’s operational needs
  • Ensure that all eligible sites and forecourt devices are accurately integrated and monitored within the CK’s Insite 360 system
  • Maintain and update system configurations, including device profiles, alerts (as needed), Software and firmware versions, Key versions
  • Develop & administer Site on- boarding / Off boarding processes
  • Continuously monitor the Insite 360 system's performance to ensure the uptime and health of critical infrastructure such as fuel dispensers
  • Work with Invenco to Implement and execute proactive measures to identify and mitigate performance issues or potential system failures
  • Provide tier 3 level support for troubleshooting and resolving system-related incidents and service requests
  • Investigate and resolve technical issues related to the Insite 360 system, including integration issues with forecourt devices or network connectivity
  • Collaborate with internal teams and vendors (e.g., Gilbarco, third-party vendors) to resolve complex technical issues
  • Manage user accounts, roles, and access permissions within the Insite 360 application, ensuring security and compliance with internal policies
What we offer
What we offer
  • Employment stability
  • A dynamic, challenging working environment
  • A complete range of benefits
  • Group Insurance
  • Chance to enroll in retirement plan and/or share purchase plan
  • Employee Discount program and much more
  • Fulltime
Read More
Arrow Right

L3 SOC Analyst

Managed Services Security team are made up of teams that provide remote (offsite...
Location
Location
Ireland , Galway
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field or equivalent experience desired
  • Generally, 5+ years in SOC, Incident Response, or Threat Analysis roles
  • Strong knowledge & understanding of common attack vectors and threat actor tactics, techniques, and procedures
  • Knowledge of Elastic SIEM is preferred. If not experience on any of the other SIEM tools like Sentinel, Splunk, QRadar, LogRhythm
  • Relevant industry qualification where applicable
  • Excellent verbal and written communication skills in language to be supported
  • Advanced troubleshooting skills in a technical environment
  • Excellent analytical and problem solving skills
  • Advanced Software and hardware knowledge of computing, storage and peripheral devices
  • Specific knowledge and training with the company's products. Knowledge of multiple product lines (for example, proactive, reactive, storage, enterprise systems, tier 2 or 3 support, etc.)
Job Responsibility
Job Responsibility
  • Monitor work queues for new escalations from the L1/L2 team
  • Triage cases when there are multiple escalations in the queue
  • Perform deep-dive analysis on escalated cases
  • Uses Threat intelligence and IOA/IOC data to identify source and impact of attack
  • Clearly document your investigations as they progress and regularly add case notes to the case to maintain situational awareness
  • Complete the investigations and recommend remediations for low and medium severity security incidents
  • Initiate a war room for confirmed or suspected critical security incidents and follow the documented incident response plan
  • Complete Post Incident Review (PIR) documentation for all medium and higher severity security incidents
  • Monitor work queues for new cases requiring review
  • Triage case reviews as required
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right
New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , West Sayville
Salary
Salary:
19.00 - 28.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Marketing Intern

CHS has an exciting opportunity in our Energy group. We are looking for a Digita...
Location
Location
United States , Inver Grove Heights
Salary
Salary:
15.00 - 21.00 USD / Hour
chsinc.com Logo
CHS Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Currently enrolled in a Business Administration, Marketing, Marketing Communications or related degree program
  • Expected graduation date of May/June 2026
  • Must be based in Minnesota to accommodate a hybrid work schedule
  • Background or coursework in Social Media, Digital Marketing, Marketing, Marketing Communications, Journalism or related fields
  • Excellent writing skills and a passion for creating written content
  • Experience creating visual communications or analytical reports
Job Responsibility
Job Responsibility
  • Lead in the creation of digital and social media assets
  • Support energy marketing staff with project management, including the development of marketing content, collateral, newsletters, field communications and tactical execution of programs
  • Interact and manage relationships with various vendors including graphic design, print, advertising, and promotional
  • Support marketing with documentation of marketing processes and maintaining a timely, streamlined communication flow with the sales team
  • Manage projects with minimal supervision
  • Provide excellent customer service and assist customers as needed
  • Work in and keep an environment that is compliant with state, local, and CHS Environmental and Safety policy
What we offer
What we offer
  • 401(k)
Read More
Arrow Right
New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Pittsburgh
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Store Manager in Training

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Huntersville
Salary
Salary:
18.50 - 26.25 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 08, 2026
Flip Icon
Requirements
Requirements
  • Communicate well verbally and in writing to support and lead your team
  • Perform customer care duties to provide high levels of service
  • Execute merchandising strategies to support store sales growth
  • Manage the store inventory and assets to maintain profitability
  • Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program
  • Support your store as management team member and lead in a manner that is consistent with CVS values and policies
  • Engage your colleagues in support of the company's purpose of 'helping people on their path to better health.'
  • Be willing to accept promotion roles with the market that you work in
  • Willingness to accept a promotion to Store Manager role at any location in the designated market
  • Ability to transfer to other CVS Pharmacy stores located within the designated market
Job Responsibility
Job Responsibility
  • Prepare you for a CVS Store Manager position
  • Participating in a self-paced, collaborative training over the span of 16 weeks
  • Provide both virtual and hands on learning experiences to develop you as a leader
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources
  • Fulltime
Read More
Arrow Right
New

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Chelsea
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 11, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right