Tier 1 Help Desk Specialist Jobs

Help Desk Specialist

Location

Salary:

Not provided

M & M Technical Services

Expiration Date

Until further notice

Requirements

Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education, with 2 years of professional experience
or 1 years of professional experience with a related Bachelors degree
Security+ Certified
Active Secret security clearance

Job Responsibility

Provide tier I support, answering phone calls from customers
Perform basic, First Call Resolution (FCR) incident resolution, incident document and entering clear and concise information into the Remedy ticketing system
Applying excellent working knowledge of PC software and hardware to provide multi-tiered customer support for network connectivity, VPN, software applications, desktop peripherals, network account management, and hardware related issues via email, phone, remote assistance tools, and desk-side assistance
Performs hardware diagnostics and coordinates repairs
Provide direct support to end users by supporting “how to” questions, troubleshooting, diagnosing and resolving issues in response to customer reported incidents

Technical Support Specialist

The Tech Support Specialist position will serve as the first level of technical ...

Location

United States , Tallahassee

Salary:

23.00 USD / Hour

Lorien

Expiration Date

Until further notice

Requirements

Associates in Information Technology preferred, but not required
1-2 years providing IT support to end users
Understanding of networking services such as DNS, DHCP, and ability to troubleshoot basic connectivity problems
Experience with administration of Active Directory, implementing and troubleshooting Group Policy, and AD topologies
Experience with Office 365 administration and the Office product suite
General knowledge of electronics, PC architecture and operating systems
Experience with current Windows OS
Proven expertise in Remote Desktop Management, PC troubleshooting, configuration and maintenance and printer troubleshooting
Working knowledge of a range of diagnostic utilities, including application error and system event logs review to include ping, traceroute, ipconfig, and PsExec
Understanding of VoIP technologies, including administration and troubleshooting

Job Responsibility

Apply system analysis techniques to resolve technical problems with computer hardware, software, mobile devices, and telecommunication systems
Triage and resolve Tier 1 requests and develop an understanding of Tier 2 & 3 escalation process
Effectively test fixes to ensure issues have been adequately resolved
Perform post-resolution follow-ups to ensure problem resolution
Fully document all pertinent end user identification including name, department, contact information, etc. as well as ensure that all call resolution notes are entered appropriately
Configure, maintain, test, and document Help Desk specific applications and knowledge base as well as document and monitor incident and work requests per departmental
Ability to solve problems independently or collaboratively with Help Desk colleagues
Answer, evaluate, and prioritize incoming requests for
Fulfill routine communication requirements, including system documentation and status reporting
Utilize Help Desk Ticketing system to document and manage client requests and issues

Fulltime

New

Tutor

Are you passionate about education and helping students reach their full potenti...

Location

United Kingdom , Wirral

Salary:

25.00 - 28.00 GBP / Hour

Randstad

Expiration Date

February 23, 2026

Requirements

Previous experience tutoring one-to-one or small groups of students needing additional educational or pastoral support
Ability to accept supervision and constructive feedback gracefully
Experience working in inclusion units, special settings, or alternative provisions
Familiarity with supporting students with SEN, undiagnosed SEN, disengaged young people, or looked-after children
Inspirational, effective, and adaptable communication skills
Proficiency in IT skills, access to a laptop/computer, and audio-visual capabilities
Reliable broadband and internet connection
Ability to cultivate meaningful relationships and motivate students
Possess an enhanced DBS on the update service or willing to obtain one

Job Responsibility

Developing personalised lesson plans based on each student's learning style
Assessing student progress, identifying areas for improvement, and recording achievement levels using our internal reporting system
Delivering engaging sessions that cater to a variety of learning styles
Achieving measurable outcomes from each session to assess impact
Collaborating with educational and care stakeholders to ensure student support
Adhering to KCSIE and safeguarding guidelines

What we offer

Flexibility to manage your own schedule and workload
Competitive hourly pay rates
Access to free e-learning training modules
Opportunities for delivering tuition during school holidays
Access to an online tuition delivery platform
The chance to make a significant impact on students' academic outcomes
Continuing Professional Development Opportunities

Parttime

New

Retail Wireless Consultant

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobi...

Location

United States , The Dalles

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
Team Building Desire to be a part of the game-changing T-Mobile store team
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Serving and selling to our customers, while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and customer service

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

New

Industrial Maintenance Technician

Founded in 1985, ATS is a company with a presence in the United States, Mexico a...

Location

United States , Mapleton, Illinois

Salary:

24.83 - 31.76 USD / Hour

Advanced Technology Products

Expiration Date

Until further notice

Requirements

High School Graduate or equivalent (GED)
Associates degree with a Technical focus and 3 years of related experience in general industry
or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program
Understands electrical, mechanical, fluid power and control systems
Can analyze problems and perform repairs
Must be able to use basic hand tools and specialized tools as appropriate

Job Responsibility

Performs mid to expert level break-fix & preventative maintenance
Identifies and sources parts, supplies and repair items as necessary
Independently performs maintenance as per industry standards
May be required to setup and operate multiple machining operations
Complies with 5S and housekeeping standards
Drives and participates in CI activities
Updates records and reviews CMMS history
Troubleshoots and analyzes control systems
Utilizes predictive maintenance technologies
Provides assistance to lower level technicians and leadership to small teams

Fulltime

New

Retail Wireless Consultant

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobi...

Location

United States , Quincy

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Serving and selling to our customers, while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and customer service

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

New

Retail Wireless Consultant

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobi...

Location

United States , Racine, Wisconsin

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.
Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment.
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Serving and selling to our customers, while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and customer service

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave

Fulltime

New

Retail Wireless Consultant

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobi...

Location

United States , Altoona

Salary:

19.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment preferred
Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
Team Building Desire to be a part of the game-changing T-Mobile store team
Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Serving and selling to our customers, while providing a best in class customer experience and building loyalty
Consistently leverages digital tools in interactions and onboarding
Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
Partners with T-Mobile employees across channels, including business and customer service

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

Tier 1 Help Desk Specialist

BlueWater Federal Solutions

Location:
United States , Tullahoma

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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