Ticket Taker Job at Legends Global (Pittsburgh)

New

Ticket Taker

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Bi-lingual (English/Spanish) will be strongly preferred
Strong communication and teamwork skills are a must
MUST BE 18+ YEARS OLD TO APPLY

Job Responsibility

Be on time. Be in a clean, presentable uniform and ready to work at your call time
Smile, make eye contact and be courteous
Greet each guest in a warm, friendly manner
Be certain that each guest possesses a valid admission ticket by checking that the proper event name, date and event/box code appears on each ticket
Scan all tickets using computerized scanners
Direct all guest towards the general direction of their seating section
Keep your lines moving as rapidly as possible, and if able, assist other ticket takers by directing longer lines to your area
Check for food, drinks and other contraband

Parttime

New

Assistant Box Office Manager

Location

United States , Toledo

Salary:

Not provided

Legends Global

Expiration Date

March 15, 2026

Requirements

Bachelor's Degree preferred
Minimum of 1 year of office work or other relevant customer service work experience
Accounting, customer service, and supervisory experience is essential
Experience working with Ticketmaster and supervising Ticketmaster sales is a plus
Successful completion of a background and credit check

Job Responsibility

Supervise the daily operations of the box office for Huntington Center and as needed for the Glass City Center
Prepare and consolidate sales receipts from ticket sales for each day as well as provide the accounting dept. with the reconciled daily sales Spreadsheet
Assist in recruiting, hiring, training and supervising all part-time box office personnel on the ticketing system and other aspects of ticket operations
Process ticket requests including internal orders as well as ticketing requests from show promotors
Assists in additional show duties as needed, including but not limited to placing holds, releasing holds, building shows as directed
Understand how to prepare the box office statement for settlement in the absence of the Box Office Manager
Demonstrates excellent customer service skills, responds promptly to requests for assistance and service, and handles most box office questions without assistance
On event days be a liaison to the ushers & ticket takers and help ensure accurate ticket scanning as well as other front of house tasks
Maintain an open and positive relationship with the Marketing & Operations Departments. Relay sales and attendance information and ensure each event has an accurate sales pattern
Work extended and/or irregular hours, including nights, weekends & holidays

Fulltime

New

Guest Relations Staff

Responsible for greeting and seating guests, verify tickets, and assist the publ...

Location

United States , Stockton

Salary:

16.75 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Must have High School Diploma or G.E.D.
Strong customer/guest services skills
Knowledge of ticketing/seating procedures
Must possess good written and verbal communication skills
Must be available to work variable hours, including nights and weekends
Ability to work independently with little supervision
Ability to handle difficult, sometimes emotional, situations with the public and guests in a calm and professional manner

Job Responsibility

Verifies ticket location, event dates and times
Seats guests in proper location
Resolve any seating problems
Provides emergency/accident assistance, when needed
Provides primary face-to-face contact with guests
Help to resolve ticketing or seating problems or complaints that occur
Act as an Usher, Tour Guide, Ticket Taker, Concierge, or in any other related area when assigned
Maintains a professional image and generate positive public relations
Stands or sits alertly at established points of entry at all times and actively assists guests
Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc

Parttime

New

Event Manager

The Event Manager position provides professional client services support while s...

Location

United States , Miami

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Minimum of four (4) years of increasing responsibility in event management
Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business)
Proficient in use of Microsoft Office programs
experience with AutoCAD preferred
Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment
Ability to multi-task under time constraints
Ability to work effectively in a service oriented environment subject to frequently changing priorities
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be able to work independently
Must be able to respond calmly and make rational decisions, when handling conflicts

Job Responsibility

Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans
Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security
Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands
Properly interpret and make decisions in conformance with established state and local laws and facility policies
Prepare billing information and work with the accounting department to settle events
Assist with planning of changeovers with Operations team
Coordinate equipment rentals with outside vendors for miscellaneous event related equipment
Creation, distribution and reporting of various surveys
Scheduling and posting Event Staff and Event Security for each event
Preparing Event Services Plan for each event. Includes “dot charts” (placement of personnel) and staffing levels

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Fulltime

New

Event Staff

Legends Global, the leader in privately managed public assembly facilities has a...

Location

United States , Kenner

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must demonstrate the ability to read, write, hear, and speak English
clean and neat in appearance
ability to work flexible hours including weekends, days, evenings and holidays
able to stand for long periods
able to walk up and down stairs
open availability to work events on an on-going basis including weekends, evenings and holidays

Job Responsibility

Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e. ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies and procedures
Seat patrons according to ticket and/or event information
Promote a safe working environment for all employees

Parttime

New

Event Staff

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Shreveport

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Excellent customer service skills
Must be able to pass a background by corporate minimum requirements.

Job Responsibility

Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups
Act as a parking attendant, directing traffic, and watching over lot to ensure security
During day-to-day operations, provide information and assisting visitors and patrons
Work extended or irregular hours including nights, weekends, and holidays, as needed
All other duties and responsibilities as assigned.

Parttime

New

Guest Services Representative

A Guest Service Representative is responsible for assisting patrons during event...

Location

United States , Sioux Falls

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Demonstrate ability to read, write, hear, and speak English
Clean and neat in appearance
Ability to work flexible hours including weekends, evenings, and holidays
Ability to stand for long periods
Able to walk up and down steep stairs

Job Responsibility

Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Observe employee and crowd behavior before, during, and after events
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies, and procedures
Use a ticket scanner to allow patrons into facilities

Parttime

New

Guest Services Attendant

Guest Services Attendant will serve as ticket taker and/or usher distributing pr...

Location

United States , Tysons

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D.
One (1) to two (2) years related experience and/or training
Demonstrate exceptional skills in customer relations, communications and problem solving
Follow oral and written instructions and communicate effectively
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others
Remain flexible and adjust to situations as they occur
Ability to move around the facility
Ability to stand for long hours during events
Ability to talk and hear
Ability to work inside or outside of the building, as needed by events

Job Responsibility

Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Serve as coat check attendant
Assist with last minute pre-event needs, including setting-up, decorating, and finding materials
Provide special accommodations for wheelchairs and other physically challenged patrons, senior citizens, students, and groups
Work extended and/or irregular hours including nights, weekends and holidays as needed

What we offer

Free employee parking

Parttime

Ticket Taker

Legends Global

Location:
United States , Pittsburgh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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