Ticket Taker Job at Legends Global (Pittsburgh)

Ticket Taker

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Bi-lingual (English/Spanish) will be strongly preferred
Strong communication and teamwork skills are a must
MUST BE 18+ YEARS OLD TO APPLY

Job Responsibility

Be on time. Be in a clean, presentable uniform and ready to work at your call time
Smile, make eye contact and be courteous
Greet each guest in a warm, friendly manner
Be certain that each guest possesses a valid admission ticket by checking that the proper event name, date and event/box code appears on each ticket
Scan all tickets using computerized scanners
Direct all guest towards the general direction of their seating section
Keep your lines moving as rapidly as possible, and if able, assist other ticket takers by directing longer lines to your area
Check for food, drinks and other contraband

Parttime

Event Staff - Ticket Taker

Allied Universal® Event Services is looking to hire Event Staff. This position i...

Location

United States , Orlando

Salary:

17.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Must have a high school diploma (or equivalent)
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check
Be professional, articulate and able to use good independent judgment and discretion
Must be able to work overtime as needed
Outstanding verbal and written communication skills required

Job Responsibility

Assists in all aspects of event day preparation and execution
Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events
Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest
Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience
Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone

What we offer

Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
401(k)
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more

Parttime

Ticket Taker- Usher

Under general direction collects tickets, greet and assist guests at events incl...

Location

United States , Albuquerque

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must have great customer service skills
Must have a positive attitude
Must have willingness to learn and work in a team atmosphere
Must be able to work in a fast paced diverse environment
Must be able to stand and/or walk for hours at a time
Must be able to work irregular hours including nights, weekend and/or holidays as needed
Must be able to follow oral and written instructions and communicate effectively with others in both oral and written form
Must be able to remain flexible and adjust to situations as they occur
Must be able to stay calm under pressure
Must be able to use radio devices

Job Responsibility

Receive all guests with outstanding friendly customer service
Answer general questions about the arena and provide assistance when needed
Assist Event Manager when needed
Verifies date of tickets and authenticity of passes
Takes and tears tickets
Informs guests of rules and regulations regarding items prohibited in the Convention Center
Refuses admittance to guests without a ticket
Separates tickets according to types

Parttime

Front of house event staff

Under general supervision, performs various duties in connection with scheduled ...

Location

United States , Lubbock

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D.
One (1) to two (2) years related experience and/or training, or an equivalent combination of education and experience is preferred
Experience in the performing arts or events industry is preferred
Demonstrate exceptional skills in customer relations, communications, and problem solving
Follow oral and written instructions and communicate effectively with other in both oral and written form
Work independently, exercising judgment and initiative
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Remain flexible and adjust to situations as they occur
Ability to navigate a variety of floor surfaces and areas, including continuous standing and walking, including up and down stairs
Ability to work in a variety of environments, including but not limited to heights, elevators, darkened arena, around crowds, loud noise, and flashing lights

Job Responsibility

Supervise other event staff personnel, volunteers, and third-party contract staff
Provide necessary training and information to ensure that staff and volunteers remain well informed of the day’s events
Coordinate with supervisor to ensure the event’s specific requirements are met
Serve as ticket taker and/or usher
Work in the box office as needed
Assist with concessions cash, check drawers in and out to cashiers, balance drawers, and prepare deposits
Address patron issues and complaints
Assist with last-minute pre-event needs, such as setting up, decorating, finding materials, etc
Provide special accommodation for patrons in wheelchairs and other physically challenged guests
Assist with relocating patrons due to floor closures, maintenance issues, double-seating issues, etc

Parttime

Usher/ticket Taker

Location

United States , Rochester

Salary:

13.06 - 14.06 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Good Communication skills required
High school diploma or GED preferred
One-year prior experience in customer service position preferred
Be able to stand, walk and climb stairs for duration of shift
Ability to stand for long periods of time required
Must be able to climb stairs in restricted lighting
Ability to move quickly from one area to another in a safe manner
Stay calm under pressure

Job Responsibility

Enthusiastically greet guests and provide event information
Responsible for scanning guest’s tickets as they enter the building
Escort guests to their sections/seats, and monitor aisles / steps in assigned section to be kept clear and compliant with fire codes
Enforce facility policies (i.e., no smoking, no re-entry)
Proactively approach guests that may have a questions, difficulty, or complaint. Creatively resolve guests' troubles up to the level where intervention by a supervisor is required
Identify and respond to emergencies, involve Security or Supervisors as appropriate
Remain calm and direct guests to the designated area of safety in the event of an emergency

What we offer

Paid Sick Leave

Parttime

Event Staff

Event Staff are expected to carry out any job function management deems as appro...

Location

United States , El Paso

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Maintain an effective working relationship with clients, patrons, employees, exhibitors and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and demonstrate skills in customer relations, communications, problem solving and adjust to situations as they occur
Convey strong verbal and interpersonal skills
Must have Customer Service Skills
Must be able to properly use and understand scheduling applications and guidelines
Must be able stand/sit/walk for extended periods of time
Basic math skills to be able to accurately handle & count money
Must possess valid driver's license as well as reliable transportation
Customer Service: one year (Preferred)

Job Responsibility

A team player and able to communicate well with others
Provide customer Service
Adhere to ASM Global procedures and policies
Assist and direct patrons to appropriate destinations, i.e. concessions, restrooms, etc
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Assist with last minute pre-event needs such set-up, decorating, finding materials, etc
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, student and groups
Ensure safety of patrons, staff vendors, participants and others on premises
Sell merchandise for shows when requested by the tour manager and effectively communicate with the merchandise manager for each show
Assist in controlling unusual circumstances and events during fire, storm, riots and other emergencies

Parttime

Usher/ticket Taker

This position is an essential part of the guest services team, responsible for c...

Location

United States , Manchester

Salary:

15.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Good oral communication skills
Ability to read, write and communicate effectively in English
Excellent hospitality and customer service skills, service standards, guest relations and etiquette
Desire to work as a team
Mature judgement and professionalism in handling all matters
High School diploma or GED
Physical ability to maneuver around facility, walking and/or standing for 4-8 hours or greater as required

Job Responsibility

Greet all patrons upon entry to facility with excellent customer service
Direct patrons to their correct location and/or seat in a courteous and efficient manner
Verify tickets and direct the patrons to the proper entry at the facility
Resolve patron complaints and/or problems
Monitor assigned work area including patrons
Maintain predictable and reliable attendance
Wipe down the seats in the pavilion, check to make sure that the sections are clean and clear of debris and check for seats damage
Check seating for lost articles
Clean the pavilion by picking up cans, cups, and other debris at the end of events

Parttime

Event Staff

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Concord

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work extended shifts in a productive manner
Flexibility to work a variety of shifts, including evenings, weekends, and holidays
Ability to follow instructions and complete tasks efficiently
Pleasant personality and professional appearance
Strong verbal communication skills in English to interact with guests, supervisors, and co-workers
Demonstrated commitment to excellent customer service
Ability to maintain dress code and grooming standards
Ability to work cooperatively with team members and staff across the facility
Must be able to move throughout the venue for extended periods during events
Must remain at assigned workstations for long periods

Job Responsibility

Report to work on time and in proper uniform as scheduled
Follow all instructions provided for each specific event
Distribute accurate event and venue information to guests
Respond to guest questions, compliments, and complaints in a professional manner
Provide ADA services and assistance to guests with disabilities and elderly individuals
Perform event-specific roles as assigned, which may include: Door/Gate Attendant, Metal Detector Operation, Bag Check, Ticket Taker, Usher, Parking Money Taker, Parking Flagger, Catering & Concession Worker
Maintain a welcoming demeanor to ensure guests feel comfortable seeking assistance
Deliver friendly, courteous, and professional customer service at all times
Keep aisles and floors clear of obstructions to ensure guest safety
Clearly communicate and enforce relevant venue and event policies

Parttime

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