Ticket Taker- Usher Job at Legends Global (Albuquerque)

Event Staff

Event Staff are expected to carry out any job function management deems as appro...

Location

United States , El Paso

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Maintain an effective working relationship with clients, patrons, employees, exhibitors and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and demonstrate skills in customer relations, communications, problem solving and adjust to situations as they occur
Convey strong verbal and interpersonal skills
Must have Customer Service Skills
Must be able to properly use and understand scheduling applications and guidelines
Must be able stand/sit/walk for extended periods of time
Basic math skills to be able to accurately handle & count money
Must possess valid driver's license as well as reliable transportation
Customer Service: one year (Preferred)

Job Responsibility

A team player and able to communicate well with others
Provide customer Service
Adhere to ASM Global procedures and policies
Assist and direct patrons to appropriate destinations, i.e. concessions, restrooms, etc
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Assist with last minute pre-event needs such set-up, decorating, finding materials, etc
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, student and groups
Ensure safety of patrons, staff vendors, participants and others on premises
Sell merchandise for shows when requested by the tour manager and effectively communicate with the merchandise manager for each show
Assist in controlling unusual circumstances and events during fire, storm, riots and other emergencies

Parttime

Event Staff

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Concord

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work extended shifts in a productive manner
Flexibility to work a variety of shifts, including evenings, weekends, and holidays
Ability to follow instructions and complete tasks efficiently
Pleasant personality and professional appearance
Strong verbal communication skills in English to interact with guests, supervisors, and co-workers
Demonstrated commitment to excellent customer service
Ability to maintain dress code and grooming standards
Ability to work cooperatively with team members and staff across the facility
Must be able to move throughout the venue for extended periods during events
Must remain at assigned workstations for long periods

Job Responsibility

Report to work on time and in proper uniform as scheduled
Follow all instructions provided for each specific event
Distribute accurate event and venue information to guests
Respond to guest questions, compliments, and complaints in a professional manner
Provide ADA services and assistance to guests with disabilities and elderly individuals
Perform event-specific roles as assigned, which may include: Door/Gate Attendant, Metal Detector Operation, Bag Check, Ticket Taker, Usher, Parking Money Taker, Parking Flagger, Catering & Concession Worker
Maintain a welcoming demeanor to ensure guests feel comfortable seeking assistance
Deliver friendly, courteous, and professional customer service at all times
Keep aisles and floors clear of obstructions to ensure guest safety
Clearly communicate and enforce relevant venue and event policies

Parttime

Guest Relations Staff

Responsible for greeting and seating guests, verify tickets, and assist the publ...

Location

United States , Stockton

Salary:

16.75 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Must have High School Diploma or G.E.D.
Strong customer/guest services skills
Knowledge of ticketing/seating procedures
Must possess good written and verbal communication skills
Must be available to work variable hours, including nights and weekends
Ability to work independently with little supervision
Ability to handle difficult, sometimes emotional, situations with the public and guests in a calm and professional manner

Job Responsibility

Verifies ticket location, event dates and times
Seats guests in proper location
Resolve any seating problems
Provides emergency/accident assistance, when needed
Provides primary face-to-face contact with guests
Help to resolve ticketing or seating problems or complaints that occur
Act as an Usher, Tour Guide, Ticket Taker, Concierge, or in any other related area when assigned
Maintains a professional image and generate positive public relations
Stands or sits alertly at established points of entry at all times and actively assists guests
Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc

Parttime

Event Manager

The Event Manager position provides professional client services support while s...

Location

United States , Miami

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Minimum of four (4) years of increasing responsibility in event management
Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business)
Proficient in use of Microsoft Office programs
experience with AutoCAD preferred
Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment
Ability to multi-task under time constraints
Ability to work effectively in a service oriented environment subject to frequently changing priorities
Ability to communicate clearly and concisely in the English language, both orally and in writing
Must be able to work independently
Must be able to respond calmly and make rational decisions, when handling conflicts

Job Responsibility

Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans
Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security
Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands
Properly interpret and make decisions in conformance with established state and local laws and facility policies
Prepare billing information and work with the accounting department to settle events
Assist with planning of changeovers with Operations team
Coordinate equipment rentals with outside vendors for miscellaneous event related equipment
Creation, distribution and reporting of various surveys
Scheduling and posting Event Staff and Event Security for each event
Preparing Event Services Plan for each event. Includes “dot charts” (placement of personnel) and staffing levels

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Fulltime

Event Staff

Legends Global, the leader in privately managed public assembly facilities has a...

Location

United States , Kenner

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must demonstrate the ability to read, write, hear, and speak English
clean and neat in appearance
ability to work flexible hours including weekends, days, evenings and holidays
able to stand for long periods
able to walk up and down stairs
open availability to work events on an on-going basis including weekends, evenings and holidays

Job Responsibility

Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e. ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies and procedures
Seat patrons according to ticket and/or event information
Promote a safe working environment for all employees

Parttime

Guest Services Representative

A Guest Service Representative is responsible for assisting patrons during event...

Location

United States , Sioux Falls

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Demonstrate ability to read, write, hear, and speak English
Clean and neat in appearance
Ability to work flexible hours including weekends, evenings, and holidays
Ability to stand for long periods
Able to walk up and down steep stairs

Job Responsibility

Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Observe employee and crowd behavior before, during, and after events
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies, and procedures
Use a ticket scanner to allow patrons into facilities

Parttime

Guest Services Representative

A Guest Service Representative is responsible for assisting patrons during event...

Location

United States , Sioux Falls

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Demonstrate ability to read, write, hear, and speak English
Clean and neat in appearance
Ability to work flexible hours including weekends, evenings, and holidays
Ability to stand for long periods
Able to walk up and down steep stairs
Ability to climb stairs
Ability to stand for 6 - 10 hours

Job Responsibility

Guest relations activities include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e., ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Observe employee and crowd behavior before, during, and after events
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies, and procedures
Use a ticket scanner to allow patrons into facilities

Parttime

Event Staff Supervisor

ASM Global the leader in privately managed public assembly facilities, has an ex...

Location

Puerto Rico , Hato Rey

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High School Degree required and Associate’s Degree or higher desirable
Or 1-year related experience and/or training
Customer service background preferred
Customer service is a focal point of position. Must be able to maintain an effective working relationship with clients, employees, exhibitors, and others encountered in the course of employment
Ability to effectively communicate with co-workers and manager/supervisor
Ability to communicate with and take direction from immediate supervisor and facility management
Possess excellent written, verbal, and interpersonal skills and interacts with all levels of staff, including management
Remain flexible and adjust to situations as they occur
Ability to handle/resolve high tension situations and control "unruly" guests
Excellent problem solving and organizational skills

Job Responsibility

Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests, and reacting to requests for service and assistance
Have a full working understanding of the specific setups and event post (i.e., ticket takers, ushers, concierges, security, crowd control, door screeners and guest relations) and possess the ability to communicate with manager/supervisor. Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to manager/supervisor issues through 2-way radio communication
Identify risks or hazardous situations from the physical structure of the building and create safe logistics for setups and the event to continue
Observe employee and crowd behavior before, during and after an event takes place
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies, and procedures
When witness to an on-site injury must complete incident reports
Promote a safe working environment for all employees by following the life safety and emergency program as needed

Parttime

Ticket Taker- Usher

Legends Global

Location:
United States , Albuquerque

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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