Ticket Specialist

• Sell and/or scan tickets for events at Century II
• Provide general information to guests
• Answer questions related to price, seating, and event information with courtesy and efficiency
• Accept payment form agreed upon and distribute tickets properly
• Keep accurate daily balance sheet for cash received and tickets sold
• Fulfill ticket requests at will-call window according to procedures
• Ability to scan tickets on event day
• Open and close ticket window as required
• Position requires the ability to work at all Legends Global in Wichita and Andover
• Regular attendance is an essential job function
• Other duties as assigned

• High School Diploma or GED
• Positive attitude and neat appearance
• Excellent interpersonal communication skills
• Exceptional problem solving and conflict resolution skills
• Box Office or Guest Service background, preferred
• Must be able to pass a background/credit check
• Handle cash with great responsibility and make change accurately
• Follow directions and effectively perform tasks as instructed
• Complete basic computer functions within ticketing software
• Organize and correctly input customer data
• Work independently and as part of a team with little or no supervision
• Remain calm when speaking with guests
• Speak and understand English
• Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays
• Ability to walk, walk up and down stairs, stand, stoop, sit substantially, and may require lifting up to 30 lbs
• Ability to use hands to handle and count coins and currency
• Ability to climb stairs and walk long distances
• Ability to operate a two-way radio and speak clearly
• Close vision
• Ability for occasional fast-paced interaction with large groups of people

Box Office or Guest Service background