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Ability to courteously interact with the public face to face
Open and/or closes ticket window as required
Accurately issue tickets purchased by patrons
accepts payment and makes change accurately
Accurate accounting for ticket revenue
Maintain a cash drawer
Provide information to the public regarding tickets and facility events
Direct ticketing issues to the Box Office Manager/Director of Finance
Maintain a professional and polite relationship with co-workers, clients, and the public
Maintain an organized work area in a professional, neat and clean manner
Adhere to Box Office policy and procedures
Assist customers with Will Call tickets for events
Accept payment and make change before giving tickets to customer
Ability to work independently and handle most box office questions without assistance
Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone
Balances cash and card drawer with manager at the end of each shift
All other duties/responsibilities as assigned
Requirements:
High School Diploma or GED equivalent
1-year Prior cash handling experience and excellent math skills
Basic computer knowledge helpful
Good communication skills & willingness to work as a team
Must be able to interact successfully with all coworkers and the general public
Must be able to speak fluent English and communicate clearly with staff & workers
Must be able to work assigned shifts including, nights, weekends & holidays as needed
Work independently, exercising good judgment and initiative
Follow all oral and written instructions including all policies/procedures, risk management, safety precautions, rules/regulations and emergence procedures established at the facility
Meet the physical demands of the job, including lifting, carrying up to 25 pounds, moving, climbing, walking and able to sit for long periods of time
Must have sufficient math ability and knowledge to accurately always count and handle money
Must have basic working knowledge of cash handling procedure and have at least 1 year cash handling experience
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan