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Ticket Seller

United States, Las Vegas · Job Posted February 20, 2026
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Job Description

The Box Office Ticket Seller is responsible for providing customer service, selling tickets, and distributing will-call tickets for all ticketed Allegiant Stadium events. Other duties include cash handling, answering phones, organizing will-call, and assisting the Box Office Management Team with other duties as needed.

Job Responsibility

  • Assist customers with using ticketing software (i.e. Ticketmaster HOST, Archtics and others as required) and processing ticket purchases through various methods including cash, credit, debit, and vouchers
  • Assist with will-call and guest list management. Check identification and distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary
  • Answer telephone inquiries related to show and ticket information. Provide guidance with venue and/or event information, accessibility, ADA requests, etc.
  • Resolves guest complaints within the scope of authority, otherwise referring the guest to the Box Office Manager for assistance
  • Notifies supervisors and/or security of any unusual events, circumstances, missing items or alleged thefts
  • Work proficiently in a fast-paced, busy environment
  • Accurately reconcile sales and will-call receipts. Provide sales and ticketing information to the accounting and operations teams as needed. Assist with show settlement as necessary

Requirements

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 1-3 years of related work experience
  • Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
  • Must have cashiering experience: cash handling, processing credit/debit transactions, and vouchers
  • reconciling tills and balancing transactions in compliance with cashiering policies
  • Proficient in Microsoft Office, specifically Excel and Word
  • Excellent communication and customer service skills with the ability to work in a fast-paced environment

Nice to have

  • Previous experience working on a venue ticketing platform
  • Previous experience working in events and knowledge of the music industry

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