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Ticket Seller

Legends Global

Location:
United States , Pensacola

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Pensacola Saenger Theatre’s Ticket Seller is responsible for ticket sales to shows and events by performing the duties listed below.

Job Responsibility:

Demonstrates excellent customer service skills
responds promptly to customer needs and requests for service and/or assistance
Focus on each patron’s order and fulfill in an accurate and timely manner
Accurately dispenses tickets as requested by patrons using ticketing software and processes purchases made in person and by phone, when necessary
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
Verify and distribute 'Will Call' tickets to patrons
Completes daily ticket sales report
Keeps accurate daily balance sheet of cash received and tickets sold
balances sales and submits to Ticketing Manager or Supervisor for audit
Provides guidance related to venue, show and ticket information
Ability to work independently and handle most box office questions without assistance
Efficiently and courteously answers questions concerning prices, seating, and events
Files various records and reports and performs related office functions and clerical work as assigned
Perform other related duties as assigned by Box Office Manager or Designee
When assigned, perform as an event merchandise seller during shows or events
Performs merchandise inventory count-in and count-out procedures
Fulfills patron merchandise orders in an accurate and timely manner
Utilizes basic math skills for handling and processing transactions
Enter, charge, and process payment utilizing a computerized Point of Sales System (POS)
Creates visually appealing merchandising displays and prices items correctly, as directed
Multi-tasks in an ever-changing environment
Provides excellent service to all patrons, sponsors, production staff, and fellow Saenger Theatre team members

Requirements:

Subject to credit and background screening
Excellent organizational skills required
Good written, verbal, and interpersonal skills required
Ability to interact with all levels of staff including management
Professional presentation, appearance, and work ethic
Ability to operate a computer terminal and printer
Dependable team player
Enthusiastic self-starter
Ability to learn new skills
High School Diploma or GED required
Minimum of six (6) months relatable experience required
Computer and money/payment handling experience strongly preferred
Experience in computerized ticket systems and/or guest services experience preferred
Accurately process and handle credit card payments
Work independently and as a member of a team
Have excellent communication, listening, problem solving, and organizational skills
Able to understand, speak, read, and write English
Able to interact with guests, vendors, and staff in a friendly, courteous, and polite manner
Able to operate two-way radio equipment

Nice to have:

Computer and money/payment handling experience strongly preferred
Experience in computerized ticket systems and/or guest services experience preferred

Additional Information:

Job Posted:
February 19, 2026

Employment Type:

Parttime

Work Type:

On-site work

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