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The primary responsibility of this position is to process single ticket sales for various events at the Mayo Civic Center. This position will also work Will Call and customer service windows during events, as well as perform any other related ticketing duties. Ticket sellers are expected to maintain accuracy when handling all financial and ticketing transactions.
Job Responsibility:
Process single ticket sales for various events at the Mayo Civic Center
Work Will Call and customer service windows during events
Perform any other related ticketing duties
Maintain accuracy when handling all financial and ticketing transactions
Process single ticket sales at the box office and assist with group sales when requested
Familiarize self with the various venue layouts
Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies in person, over the telephone, and email
Provide excellent customer service to all guests inside the Mayo Civic Center
Balance all applicable transactions for the date of service and complete all necessary reports before departure
Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales
Maintain a daily audit of all ticketed events
Performs other related duties as assigned by Box Office Manager or Supervisor
Requirements:
High school diploma or general education degree (GED)
Computer and cash handling experience strongly preferred
Box office or guest service background preferred
Must be able to pass a credit and background screening
Must be able to work various nights & weekends
Nice to have:
Computer and cash handling experience strongly preferred