Ticket Sales Representative

• Offering a full menu of seating opportunities for Northwestern Football, Men’s Basketball, and all other ticketed sports.
• Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers.
• Effectively use Salesforce CRM to accurately record all client and prospect interactions.
• Participate and contribute in weekly sales meetings and training sessions.
• Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience.
• Assist with any administrative ticket functions.
• Assist with any special projects or duties as assigned by Manager, Ticket Sales.
• Setting and conducting in arena and out of the office appointments
• Must be willing to work non-traditional hours, weekends, events and game days
• The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals

• Excellent professional verbal and written communication skills
• Maintain a professional image and positive attitude
• Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
• Set and conduct in stadium, arena and out of the office sales appointments.
• Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
• Reach and exceed individual and team sales revenue goals.
• Assist with managing and stewarding existing season ticket members.
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
• Ability to learn and master software programs including Salesforce CRM and Ticketing platform
• Ability to handle heavy volume of outbound and inbound phone calls and emails
• Candidate should possess excellent time management and organizational skills
• Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
• Ability to work in a team-oriented environment and effectively influence and communication with C-level clients
• Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
• Candidate must have a strong work ethic and a desire to build a career in professional sports
• Bachelor’s Degree or equivalent
• 1-2 years sales experience is preferred

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan