Ticket Sales Advisor Job at Aston Villa Football Club (Birmingham)

Customer Experience Advisor - APAC Marketplace

We are seeking a highly motivated and skilled Customer Experience Advisors to jo...

Location

India , Bengaluru

Salary:

375000.00 INR / Year

Bark

Expiration Date

Until further notice

Requirements

Excellent spoken and written English communication
Minimum 1 year experience supporting international customers (voice/email/chat)
Prior experience in outbound sales, with the ability to engage prospects proactively and drive conversions
Strong problem-solving and consultative selling abilities
Ability to multitask and manage high volumes of queries and interactions
Demonstrated proficiency in working with ticketing tools and CRM software to manage customer interactions
Meticulous attention to detail with good organizational habits
Self-driven, motivated, and able to work independently as well as in a team
Openness to learn and grow within the organization

Job Responsibility

Be the first line of communication for professionals and customers in Australia
Act as a product expert, helping users understand and navigate our offerings
Manage inbound calls and respond to customer emails using the Zendesk ticketing system
Proactively make outreach calls to pitch and sell marketplace subscriptions to potential leads and existing users
Identify sales opportunities and contribute to revenue growth by offering relevant services and upgrades
Ensure customer queries and concerns are resolved efficiently and within the Turnaround Time (TAT)
Escalate unresolved or complex issues to the appropriate internal teams
Consistently meet or exceed Customer Experience KPIs
Maintain high levels of customer satisfaction and service delivery

What we offer

Competitive salary: ₹3.75 LPA (Plus Sales Commissions and Shift Allowances as applicable)
One-way cab facility
33+ paid days off annually
Quarterly team socials
Access to Learning & Development programs
Work with a collaborative and supportive team
Opportunities for career growth and advancement
Healthcare insurance for you and your family

Fulltime

Svp, Marketing & Communications

Our client, a media and entertainment company in NYC, is looking for an SVP, Mar...

Location

United States , New York

Salary:

275000.00 - 300000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

20+ years of progressive leadership experience in marketing and communications within media, entertainment, or closely related sectors
Proven track record of driving audience growth, media coverage, ticket sales, sponsorships, and revenue through integrated marketing strategies
Demonstrated success leading, scaling, and motivating high-performing teams
Deep expertise across brand strategy, PR, social media, digital marketing, content, and audience development
Strong business acumen with experience aligning marketing and communications efforts to revenue and organizational objectives
Exceptional executive presence with the ability to influence, present to, and partner with senior leaders and C-suite executives
Hands-on leadership style with the ability to balance strategic vision and day-to-day execution
Excellent communication, storytelling, and relationship-building skills
Passion for media, entertainment, and culture, with a strong understanding of evolving audience behaviors and platforms

Job Responsibility

Develop and lead integrated marketing and communications strategies that drive membership growth, audience engagement, media coverage, demand generation, and revenue performance
Oversee brand strategy, positioning, and messaging to ensure a cohesive and compelling voice across all channels, platforms, and touchpoints
Lead earned, owned, and paid media strategies, including press relations, social media, content, digital marketing, and campaigns tied to ticket sales and revenue initiatives
Drive audience development strategies that increase awareness, conversion, loyalty, and lifetime value across consumer, member, and fan segments
Partner closely with revenue, programming, partnerships, and development teams to support ticket sales, sponsorships, and fundraising goals
Serve as a senior spokesperson and strategic advisor, presenting confidently to internal leadership, board members, partners, and C-suite executives
Manage, mentor, and inspire a high-performing marketing and communications team, fostering collaboration, accountability, and professional growth
Establish KPIs and reporting frameworks to measure impact, optimize performance, and inform strategic decision-making
Oversee agency and vendor relationships, ensuring excellence in execution, efficiency, and return on investment
Stay deeply informed on media, entertainment, and pop-culture trends to ensure relevance, innovation, and competitive advantage

Fulltime

New

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

Customer Advisor

The Customer Advisor in the Ticket Office team plays a vital role in delivering ...

Location

United Kingdom , Sunderland

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a customer service environment, ideally within a ticket office, box office, or call centre
Familiarity with supporting supporters and handling inquiries
Strong communication skills
Good understanding of IT systems and software
Positive 'can do' attitude
Flexibility
Ability to work under pressure in a fast-paced environment
Requirement to work home fixtures, including evenings and weekends
Adaptable to game schedules
Holding a basic DBS check, as provided by SAFC

Job Responsibility

Handle the sale of season tickets, match tickets, and stadium events
Provide friendly and professional support through email, phone, and face-to-face interactions
Address customer questions and resolve issues like lost tickets
Work closely with external departments
Support the SAFC's Ticket Office team via Zendesk
Committed to safeguarding and data protection
Handle administrative tasks
Support the Ticketing operations

Chief Revenue Officer

The Chief Revenue Officer serves as the strategic and operational leader respons...

Location

United States , Coral Gables

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Sports Management, Marketing, Communications, or a related field required
15+ years of senior-level experience in revenue generation, sponsorship sales, or marketing within collegiate athletics, professional sports, media, or a related industry
Proven success overseeing complex, multi-line P&L or annual revenue portfolios exceeding $25M
Expertise in sponsorship negotiation, premium sales, ticketing, and partner activation, merchandise and venue management business
Experience collaborating within university or multi-stakeholder environments
Strong understanding of marketing, CRM, and data analytics tools used in sports business
Demonstrated ability to lead, motivate, and grow high-performing teams
Experience collaborating with university administration, athletic departments, rights holders, and external agencies

Job Responsibility

Develop and execute an integrated commercial strategy across all athletics revenue-producing business verticals with the objective of increasing annual revenue
Oversee the partnerships team assisting with sales identification, closing negotiations and activation efforts to grow high-level corporate relationships and sponsorship revenue
Oversee ticketing, premium seating and hospitality programs including pricing and yield optimization
Direct all merchandise efforts including product development, pricing strategies, management of inventory levels, and competitive positioning of merchandise
Work with Athletic Department and campus leadership to add to and enhance revenue generating opportunities for the Legends Global team.
Work with Canes Connection (the official NIL Collective of Miami Hurricane Athletics) to assist Hurricane athletes in cultivating and securing name, image and likeness opportunities
Serve as a key senior advisor to the Director of Athletics on revenue generation, marketing, digital and fan engagement tactics to enhance brand value and audience growth
Collaborate with University advancement to align fundraising and donor engagement initiatives
Implement analytics-driven decision making across all revenue verticals to demonstrate returns on investment across ticketing, partnerships and marketing functions
Moderate all budget management including profit-and-loss reporting and revenue forecasts to maintain EBITDA budget and provide clear, actionable financial insights to inform strategy and decision-making for the Athletics Department

What we offer

medical
dental
vision
life and disability insurance
paid vacation
401k plan

Fulltime

Senior Field Marketing Manager

As a Senior Field Marketing Manager for Citizens Private Bank, you will partner ...

Location

United States , Menlo Park; San Francisco; Los Angeles; San Diego

Salary:

175000.00 - 190000.00 USD / Year

Citizens Bank

Expiration Date

April 24, 2026

Requirements

7+ years of field marketing experience in B2C and/or B2B environments, ideally within banking, wealth management, financial services, or technology
Deep understanding of West Coast markets and nuances, big ticket sales cycle and ability to translate marketing strategies into programs that drive pipeline, accelerate deals, and support relationship managers and wealth advisors serving HNW/UHNW clients
Strong storytelling and presentation skills with mastery of PowerPoint
Expertise in creating and executing multi-channel, integrated marketing campaigns, buyer journeys, and co-marketing initiatives
Data-driven mindset with ability to translate performance metrics and market trends into actionable insights
Proven ability to execute flawlessly in fast-paced, high-growth environments
Skilled collaborator with experience influencing across functions
Flexible and willing to travel up to 50%

Job Responsibility

Create a comprehensive field marketing plan for the West Coast
Collaborate with Growth Marketing and Sales teams to identify key accounts and design tailored programs
Own the West Coast marketing calendar, activation timing, and sequencing
Execute events-in-a-box, micro-events, PBO branch activations, tradeshows, webinars, and local campaigns end-to-end
Oversee campaign intake and follow-through
Define KPIs, track pipeline contribution and marketing-sourced revenue
Engage with peer networks within Marketing to share knowledge
Independent problem solver

What we offer

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy

Fulltime

Lead Service Manager / Shop Manager

AAMCO Lexington Park is seeking an experienced Lead Service Manager / Shop Manag...

Location

United States , Lexington Park

Salary:

Not provided

AAMCO Franchise

Expiration Date

Until further notice

Requirements

5+ years experience as a Lead Service Advisor, Service Manager, or Shop Manager
Proven ability to sell high-dollar repairs ($4,000+ tickets)
Strong decision-making skills and comfort owning recommendations
Confident communicator who can explain repairs and pricing clearly
Experience working with vendors and sourcing parts
Sales-driven mindset with accountability for results
Comfortable using basic computer tools such as email and simple tracking sheets to follow shop processes (training provided)

Job Responsibility

Lead front counter operations and customer communication
Sell and close major repairs, including transmission rebuilds and replacements
Decide repair strategy (rebuild vs reman) in coordination with technicians
Source parts and pricing by contacting vendors and suppliers
Write and manage repair orders from estimate through payment
Communicate clearly with technicians to keep work moving
Handle customer objections and close with confidence
Oversee daily workflow and support overall shop performance
Train and support service advisors as needed

What we offer

Performance bonuses tied to weekly results

Fulltime

Samsung Sales Specialist

Samsung and 2020 Companies are looking for passionate, part-time Bilingual Sales...

Location

United States , Bloomington

Salary:

19.00 USD / Hour

2020 Companies, Inc

Expiration Date

Until further notice

Requirements

Customer Focus: Building a strong customer relationship and delivering customer-centric solutions
Drives Results: Consistently achieving results, even under challenging circumstances
Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
Persuades: Using compelling arguments to gain the support and commitment of others
Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs
Available to work evenings, weekends, and holidays in a retail environment

Job Responsibility

Be the life force of the store! Greet every customer with a welcoming and energetic attitude
Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence
Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products
Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets
Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases
Build lasting customer relationships that lead to repeat business and positive word-of-mouth
Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution
Stay in the know by completing all product, services, and soft skills training to become a Samsung expert
Crush your personal sales goals while helping the store hit its overall performance targets

What we offer

Competitive compensation, daily team-based incentive potential
Weekly Pay!
On-demand pay options through DailyPay
Work a minimum of 15 hours weekly
Opportunities for advancement
Exciting work environment to showcase your customer service skills
Share and learn with ongoing training and development
Consistent schedule to enable a work/life balance or career

Parttime

Ticket Sales Advisor

Aston Villa Football Club

Location:
United Kingdom , Birmingham

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Ticket Sales Advisor