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Legends Global Logo Legends Global · Hospitality and Tourism

Ticket Office Supervisor

United States, Bemidji 16.00 - 17.00 USD / Hour · Job Posted February 20, 2026
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Job Description

This part time position is a lead who is responsible for supervision of part time ticket sellers at the box office. They are also responsible for box office duties during non-event time including group sales, consignment, comp tickets and reporting.

Job Responsibility

  • Open/Close box office as necessary
  • Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time
  • Serve as first point of contact for ticket resolution for sellers and patrons on event nights
  • Sell tickets to events via Ticketmaster or AXS as needed
  • Provide excellent customer service to all patrons
  • Set an example and serve as a leader to all ticket sellers
  • Process ticket orders (group, consignment, comps, sales) and send reports via Ticketmaster / AXS ticketing systems
  • Perform other duties and responsibilities as assigned by the Ticket Office management staff

Requirements

  • A minimum of 2 years’ experience in a supervisory role
  • Experience in a Box Office role
  • Computer skills including Ticketmaster and AXS ticketing systems (preferred but not essential)
  • Must be highly organized with the ability to multi-task and complete assigned tasks in a timely manner
  • Work with a sense of urgency and priority
  • Ability to work independently and as part of a team
  • Strong interpersonal and customer service skills
  • Must be available nights and weekends
  • Ability to interact with all levels of staff, including management and clients
  • High School Diploma or equivalent (BA/BS Degree Preferred)
  • Proficient PC skills including Internet Explorer, Outlook, MS Office Excel and Word
  • Excellent organizational, problem solving, written, and verbal communication skills required
  • Strong attention to detail is required and comfortable working with data

Nice to have

  • Computer skills including Ticketmaster and AXS ticketing systems
  • BA/BS Degree
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