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Bring bold flavour, great vibes, and standout service to life at Parkdean Resorts! We’re on the lookout for an energetic and confident Thunderbird Fried Chicken Supervisor to help lead the daily running of one of our high‑energy quick‑service restaurants. If you’re passionate about great food, love delivering exceptional guest experiences, and thrive in a fast‑paced environment, this is a fantastic opportunity to take your next step. As a Thunderbird Fried Chicken Supervisor, you’ll play a key role in leading daily operations - from running Gold Standard shifts to overseeing food quality, service, and safety. You’ll be the go‑to responsible person on shift, using your initiative to keep everything running smoothly while delivering unforgettable experiences to every guest. You’ll help ensure our award-winning fried chicken is cooked to perfection and presented exactly to Thunderbird’s iconic brand standards.
Job Responsibility:
Act as a Thunderbird brand ambassador - bringing the brand's culture, energy, and standards to life
Run high-performing shifts, leading the team to consistently deliver Gold Standard service
Support the management team in maintaining operational excellence across the site
Represent the restaurant during food hygiene audits and ensure full safety compliance
Manage stock ordering, receiving, and usage to maximise profitability
Oversee cash handling, accurate payments, and end-of-shift reconciliations
Handle feedback, queries, and complaints in a way that ensures every guest leaves happy
Take orders, serve food, and build relationships with guests—turning first-time visitors into loyal regulars
Lead the kitchen team in breading, frying, plating, and building some of the best fried chicken around
Maintain the highest levels of cleanliness throughout service and at close-down
Requirements:
Experience working in a commercial kitchen with confidence preparing and cooking food independently
A customer-first mindset with a passion for delivering excellent service
Ability to thrive in a fast-paced, high-energy food & beverage environment
Strong teamwork, communication skills, and the ability to lead by example
Flexibility to work evenings, weekends, and bank holidays
A guest-focused attitude with the drive to maintain high standards at pace
What we offer:
The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
50% discount for you and a 25% discount for friends and family when booking your holiday with us
30% team member discount on food, drinks, and leisure activities
Score awesome discounts on brands like Hello Fresh and local gyms