Third Party Vendor Management Lead Analyst Job at Citi (Heredia)

Job Description

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

Job Responsibility

Represent business leadership to coordinate and facilitate Third-Party Risk Management activities
Evaluate current market conditions and provide insight on trends/issues that could impact the business by external third parties
Advise the BAO on risk assessment for third parties and reassess as required
identify significant relationship changes to trigger risk assessment updates
Verify compliance of third parties with required policies and controls
Partner with business operations, technology teams, and internal functions to conduct on-site visits of third parties, as required
Maintain and update Citi’s Exit Strategy Plans as required
collaborate with business contacts to establish risk mitigation activities when the exit strategy poses significant risk to Citi
Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
Monitor third party performance and Service Level Agreements (SLAs) through Citi Performance Management Assessment (PMA) process
Verify proper execution and upload of Third-Party contracts (e.g., Statements of Work) in Citi’s Contract Management System (eSourcing), collaborate with the Enterprise Supply Chain (ESC) organization if renegotiations are required
Review, prioritize, assess, and act on results of Third-Party Risk Management assessments/controls with support from various internal functions, in conjunction with business and operations teams
Facilitate remediation of issues or gaps identified as part of ongoing monitoring
Define risk mitigation strategies and risk exceptions based on the business’s risk appetite
Provide thought leadership to drive supplier optimization and efficiencies based on third parties' risk profiles, performance, and market trends
Standardize SLAs performance monitoring measures for like services, where possible
Liaise with the ESC Third Party Utility to review and respond to centrally conducted third-party risk management activities
When making business decisions, assess risk, uphold the firm's reputation, and protect Citigroup, its clients, and assets. This involves adhering to laws, rules, and policies, applying ethical judgment, and managing control issues transparently
Is an enthusiastic and early adopter of change
takes ownership for helping others see a better future and stay positive during uncertainty
Demonstrates and inspires curiosity in seeking new ways to overcome challenges
actively applies learning from failures
Challenges self and others to seek out and communicate alternative views even when unpopular
welcomes diverse ideas to improve outcomes
Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization
Proactively seeks to understand and act in alignment with organizational decisions
helps others prioritize team and enterprise success over their own personal agenda
Focuses on highest-priority work aligned to business goals
helps others effectively manage competing priorities
Proactively identifies opportunities to streamline work
creates process improvements that enhance efficiency for self and the team
Takes personal accountability for escalating, identifying, and managing potential risk
implements controls that enhance the client experience and operational effectiveness
Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements
Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals
Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult
Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals
Proactively seeks out opportunities to volunteer in Citi programs that support the community
advocates for solutions that meet the needs of Citi’s clients and the community
Enthusiastically promotes the unique needs and preferences of colleagues
makes active commitment to help colleagues achieve balance, well-being, and development
Leverages varied networks to recruit diverse talent
advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities
Empathetically listens and understands others’ positions before acting on issues
works to amplify voices that are minimized in the workplace
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Requirements

6-10 years of experience
Understanding of Third Party Risk management lifecycle and risk assessment processes
Thought leadership and clarity in presenting ideas to senior management
Proven technical knowledge of resilience and Third-Party Risk principles and processes, to include up to date knowledge of current technology solutions, including Cloud
Experience in implementing risk processes across a large and diverse organization
Knowledge of regulatory requirements underpinning resilience and the Third-Party Risk Management and Outsourcing Lifecycle (OCC/FRB/EBA/PRA/MAS, etc.)
Excellent analytical skills to interpret and present complex data
Proficiency in the use of MIS and other risk management tools
Excellent project management skills to oversee risk reviews and mitigation efforts
Strong communication skills to provide counsel and collaborate with various stakeholders
Ability to challenge and scrutinize established practices
Strong collaboration skills to work with different risk SMEs
Problem-solving skills to identify and address root causes leading to operational risk losses
Bachelor's/University degree, Master's degree preferred
Sourcing Experience is required
Contract & Vendor management is required
Stakeholder management
Advance English
Risk & Control is a plus
ARAVO is a plus

Nice to have

Risk & Control is a plus
ARAVO is a plus

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Third Party Vendor Management Lead Analyst

Job Description

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