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Citi's Enterprise Resilience (ER) organization is seeking an experienced Third Party Continuity of Business (CoB) professional to serve as part of the ER Third Party Testing & Assessment Team. The candidate will be responsible for Third Party CoB testing, assessments, risk management, governance, oversight and controls and will need to establish strong relationships with business and technology teams and various key cross-functional programs including Third Party Management, Sourcing and others.
Job Responsibility:
Prepares, coordinates, and participates as needed in External Third-Party testing efforts: including but not limited to, coordination of internal and external resources, test schedules, test execution, results tracking and necessary follow-up
Monitors progress of standardized Third Party testing and risk assessments, quality reviews
tracks exceptions and gaps, address risks as appropriate
Follows the ER Third Party testing and assessment processes, prepares and presents testing and assessment results to ER Third Party leadership team
Follows up with Third Party and Citi stakeholders to ensure critical and high risks are appropriately and directly mitigated
Communicates testing or assessment schedules, progress, and potential issues to stakeholders, ensuring their understanding of associated risks and actions needed to remediate risks
Partners with business and technology teams, Third Party Management, Sourcing, and other functional teams within ER to support the control execution for the assigned Third Party portfolio
Participates in the continuous improvements of the resiliency assessment methodology and tools, provides support to partner teams on Internal Audits and External/Regulatory Examinations
Ensures compliance with Citi enterprise policies and procedures, and adherence to Citi’s Code of Conduct
Leads specific technology resilience discussions with external third parties, country- cluster- and global business teams and technology support teams
Requirements:
5+ years Experience in Third Party/third party oversight, risk and relationship management
Expertise in Business Continuity, Disaster Recovery, and/or Operational Risk is strongly preferred
Competency in application technology, technology platforms, cloud architecture and emerging technologies is a strong advantage
High command of verbal and written English
Strong communication and influencing skills are required
Good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources
Self-motivated and detail oriented, with the ability to juggle multiple competing priorities in a demanding environment
Bachelor’s Degree in business or technology related field required or 5+ years of equivalent work experience in Third Party oversight, risk, relationship management and/or technology
Nice to have:
Knowledge of other language(s) is a plus
Knowledge of Citi business operations is a plus
Project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation) is a plus
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities