Third Party Risk Officer, Citi

Citi

Location:
United Kingdom, London

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Third Party Risk Officer (TPRO) is responsible to focus on those third party relationships which carry the highest degree of risk for Citi’s businesses. The TPRO requires in depth Markets product knowledge and expertise and will have oversight of the third party relationship across all stages of the lifecycle. The TPRO will work in concert with multiple business functions and technology teams, as well as internal functions, to identify, manage and mitigate risk.

Job Responsibility:

Provide support during the initial Risk Assessment for third party and reevaluate as required
identify any significant changes in relationship to trigger update of Risk Assessment
Verify third party’s compliance to required policies and controls
Work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi
Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate
Maintain summary dashboard and manage third party performance, including SLA breaches
Review, assess and act on results of Risk Management Assessments/Analysis
Own and lead remediation of any issues or gaps identified from ongoing monitoring
Define risk mitigation strategies and risk exceptions based on the business’ risk appetite
Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence
Establishes quarterly audit process of attributes to ensure proper calculation and control
Works closely with business partners on findings and makes recommendations on improving practices
Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
Conducts internal testing of dispute processes to ensure control
Monitors exceptions to dispute policy and identifies drivers of exceptions
Leverages data to examine impacts to Customer Experience and Regulatory breaks
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
Experience in financial services
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required
Third party vendor management preferred
Demonstrated ability to lead global team efforts
Excellent problem solving skills
Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
May 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Third Party Risk Officer