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Third Party Risk Management Program Manager

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica, Heredia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Program Manager for Third Party Risk Management provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise.

Job Responsibility:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Ensures change control is executed throughout program
  • Ensures appropriate program staffing levels
  • Ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log
  • Ensures resources are assigned to program & monitor commitment
  • Identifies, documents, and understands program dependencies
  • Identifies key stakeholders who participate in program scope definition
  • Tracks actual program costs, identify variances, and reforecast program costs as needed
  • Measures program management performance against standards
  • Establishes program communication needs and create program communication plan
  • Creates the program risk management plan
  • Works with procurement team to create, administer, track, and eventually close program contracts
  • Makes recommendations for training and development needs for assigned personnel
  • Coaches and evaluates team's performance and makes recommendations for pay increases, promotions
  • Appropriately assess risk when business decisions are made

Requirements:

  • 5-8 years of experience
  • Demonstrated experience as a Program or Project Manager and/or Lead medium to large cross-functional projects
  • Commensurate people management experience
  • Bachelor's/University degree or equivalent experience
  • Fluent English is mandatory
  • Fully desirable having experience with Third Party Management
  • Fully desirable having experience managing people directly

Nice to have:

  • Experience with Third Party Management
  • Experience managing people directly

Additional Information:

Job Posted:
September 16, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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