Third Party Officer, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Operational Risk Officer is a strategic professional contributing to risk reduction by overseeing governance processes and assessing internal weaknesses. The individual acts as an SME for senior stakeholders and drives compliance with applicable regulations.

Job Responsibility:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Independently assesses risks and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Governance and oversight may include technology operational risk
Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
Resolves transactional level escalations coming from the vendor or internal partners
Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
Monitors goals through performance, risk, and relationship oversight of extended supply chain
Collaborates to resolve any issues which fall within contract terms
Develops and maintains relationships across business users and Lines of Defense to understand customer requirements and respond to changes in the business environment
Operates with a limited level of direct supervision
Exercises independence of judgement and autonomy
Acts as SME to stakeholders or team members
Assesses risk during business decisions to safeguard firm reputation, clients, and assets through compliance with laws, policies, and ethical standards.

Requirements:

6-10 years experience navigating and networking across an enterprise utilizing internal and external resources
Third Party Oversight/Vendor Oversight experience preferred
Business writing experience preferred
In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.

What we offer:

Global benefits
Equal opportunity employer

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Third Party Officer