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The program management lead will ensure the compliance of the Third-Party Management policy and Standards in Mexico. The role as Third Party Officer involves responsibility for ensuring effective risk management practices for external third-party relationships which carry the highest degree of risk for Citi’s businesses.
Job Responsibility:
Representing business leadership to coordinate and facilitate Third Party Risk Management activities
evaluating current market conditions and providing insight on trends/issues that may impact the business through the use of external Third Parties
advising BAO on the Risk Assessment for third parties and re-accessing as required
verifying third party’s compliance to required policies and controls
partnering with business operations, technology teams and internal functions to conduct on-site visits of third party
maintaining and updating Citi’s Exit Strategy Plans as required
interacting with third parties on escalations of non-performance and contractual issues to drive resolution
monitoring third party performance and SLs through Citi Performance Management Assessment (PMA) process
verifying Third Party contracts are properly executed and uploaded in Citi’s Contract Management System
reviewing, prioritizing, assessing and acting on results of TPRM assessments/controls
facilitating remediation of issues or gaps identified as part of ongoing monitoring
defining risk mitigation strategies and risk exceptions based on the business’ risk appetite
providing thought leadership to drive supplier optimization and efficiencies based on Third Parties risk profiles
standardizing SLs performance monitoring measures for like services
liaising with the ESC Third Party Utility
Requirements:
6-10 years of relevant experience in strategic sourcing/procurement, vendor management risk management and/or regulatory compliance
broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company
excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to management
local language requirements as applicable
experience in strategic sourcing/procurement and interacting with suppliers’ management teams
ability to exercise sound, timely and independent judgment
understanding of operational capabilities of suppliers across applicable business types
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