Third Party Capture Handler

• Proactively contacting third parties involved in an incident as early as possible, with the aim of managing the claims efficiently and minimising the overall costs
• Gathering accurate details about the accident and offering appropriate support such as vehicle repairs, replacement vehicles, or injury assistance—all without the third party needing to involve their own insurer or solicitors

• Be driven to exceed personal targets and objectives, thriving in a competitive fast-moving sales/outbound environment
• Capable of thriving in a dynamic, fast-moving environment while effectively managing multiple tasks and prioritising workload
• A strong team player with a proactive attitude, eager to learn and support colleagues
• Dedicated to providing outstanding customer service—someone who takes pride in high-quality work and always puts the customer first
• Open to change and innovation, with a willingness to contribute ideas that enhance the customer experience

Having a valid driver’s license and experience driving on UK roads would be beneficial for this role, as it provides a better understanding of motor claims and the customer experience

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Opportunity to apply to our customer service and data apprenticeship to develop skills for the future
• Income protection on 50% of your salary for 5 years
• Life assurance cover at four times your salary
• Discounts and cashback savings across hundreds of other well-known brands
• Flexible benefits scheme
• Salary sacrifice scheme for fully electric and plug-in hybrid cars, and for private dental and medical cover
• Enhanced maternity, paternity, shared parental, and emergency dependant leave
• Employee Assistance Programme (EAP), offering information on financial and mental wellbeing as well as emergency support and advice
• Trained mental health first aiders (MHFA) for support whenever you need it
• Volunteering opportunities through our partnership with Neighbourly
• Up to £50 a month to match any contributions you make to your local community