Third Line Network Engineer Job at Office Angels (Canterbury, Kent)

Network Engineer

We seek skilled resources to provide comprehensive 24/7 Level 2 and Level 3 netw...

Location

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Experience in network operational support and production engineering within large enterprises or financial institutions
Proven ability to diagnose and resolve complex network issues
Strong stakeholder management and resilience under pressure
Solid understanding of LAN/WAN technologies and protocols (e.g., ACI-like fabrics, IOS-type OS, NX-OS-style systems, SD-WAN, BGP, OSPF)
Knowledge of multi-vendor firewall platforms (Fortinet, ASA-type systems, microsegmentation platforms)
Experience with remote access technologies (VPN clients, cloud security gateways)
Proficiency with DNS/DHCP platforms (e.g., Infoblox), load balancers (F5, VMware), and proxy products (e.g., Zscaler)
Strong TCP/IP and SSL troubleshooting skills (using tcpdump, Wireshark, etc.)
Deep understanding of network virtualization, cloud, and automation concepts
Expertise with programming/automation and configuration management tools (Python, Ansible, SaltStack, Terraform)

Job Responsibility

Deliver 24×7 operational support for global networking, firewall, and load balancing technologies
Maintain and troubleshoot network equipment including routers, switches, firewalls, load balancers, and related infrastructure
Perform fault and performance management across large-scale environments
Identify, diagnose, and resolve complex network issues, including hardware faults and logical problems
Collect diagnostic data, document incidents, and track progress in line with SLA requirements
Manage escalations, isolate incidents, and implement workarounds
Collaborate with vendors and service providers for device and service restoration
Coordinate and implement break/fix activities, planned changes, patching, and maintenance following change management processes
Assess and amend existing network devices and configurations in a controlled manner
Make key decisions regarding fault or change impacts on users and infrastructure

Global Network Operations & Production Network Engineer

We seek a skilled professional to provide comprehensive 24/7 Level 2 and Level 3...

Location

Cracow; Munich; Bucharest; Lisbon

Salary:

Not provided

Flint International

Expiration Date

October 31, 2026

Requirements

Experience in network operational support and production network engineering within large institutions or banks
Proven ability to diagnose and resolve complex network-related issues
Strong stakeholder management and ability to work effectively under pressure
Solid understanding of LAN/WAN technologies and protocols (Cisco ACI, IOS, NX-OS, SD-WAN, BGP, OSPF)
Good knowledge of multi-vendor firewall platforms (Fortigate, Cisco ASA, Cisco Tetration)
Experience with remote access technologies (Cisco AnyConnect, Zscaler, Aruba)
Proficiency in DNS/DHCP (Infoblox), load balancing platforms (F5, VMWare), and proxy products (Zscaler)
Strong TCP/IP and SSL troubleshooting skills (packet analysis tools like tcpdump, Wireshark)
Deep understanding of network virtualization, cloud, and automation concepts
Expertise in network programming/automation and configuration management tools (Python, Ansible, Saltstack, Terraform)

Job Responsibility

Deliver 24×7 operational support for global networking, firewall & load balancing technologies
Maintain and troubleshoot network equipment including routers, switches, firewalls, load balancers, and related infrastructure
Perform fault and performance management
Identify, diagnose, and resolve complex network issues, including hardware faults and logical problems
Collect diagnostic data, document incidents, and track progress per SLA compliance
Manage escalations, isolate incidents, and apply workarounds
Collaborate with vendors and service providers for device and service restoration
Coordinate and implement break-fix activities and planned changes, patching, and maintenance in line with change management processes
Assess and amend existing network devices in a controlled manner
Make key decisions on fault or change impacts on users and infrastructure

Fulltime

New

Network Systems Engineer

At Booker, we believe in delivering great value, outstanding service, and techno...

Location

United Kingdom , Wellingborough

Salary:

Not provided

Booker Group

Expiration Date

March 26, 2026

Requirements

Knowledge of network connectivity, firewalls, routers, switches, and access points
Experience supporting network systems in a live production environment
Strong troubleshooting skills and a structured approach to diagnosing faults
Understanding of service management and change control processes
Good organisation skills with the ability to prioritise work effectively
Confident communication skills, both written and verbal
A positive, proactive mindset and willingness to learn and adapt
A commitment to delivering secure, stable, best‑practice solutions
A collaborative approach and a focus on delivering great results
A valid Full UK Driving Licence

Job Responsibility

Support the delivery of network projects, ensuring they land on time and meet business needs
Help manage day‑to‑day network operations and keep systems stable, available, and secure
Install, configure, patch, and support network hardware and operating systems in line with our layered‑defence standards
Troubleshoot and resolve network or system issues, including hardware, configuration, and software faults
Work with third‑party suppliers to diagnose issues, replace equipment, and deliver effective fixes
Support colleagues with network‑related queries, both remotely and face‑to‑face
Maintain accurate documentation, including network diagrams and project updates
Produce reports, KPIs, and management information when required
Follow change management and system security processes, ensuring compliance with internal and supplier requirements
Support disaster recovery testing and help review network risks

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
30% off when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme

Fulltime

!

Cross Technology Service Delivery Field Support Engineer

The Cross Technology Service Delivery Field Support Engineer (L3) is a seasoned ...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
Cisco Dev Net certification preferred
Valid CCNP Collaboration Certification required
Seasoned experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience providing remote support in Collaboration technologies
Seasoned experience in relevant technology (Cisco and it's product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling & Webex Contact Centre etc.)
Sound knowledge of Network routing and switching

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates third line support calls assigned and identify the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L4 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

New

Network Systems Engineer

At Booker, we’re proud to support customers and communities across the UK — and ...

Location

United Kingdom , Eccles

Salary:

Not provided

Booker Group

Expiration Date

March 26, 2026

Requirements

Knowledge of network connectivity methods, routers, switches, and access points
Experience supporting network systems in a production environment
Strong troubleshooting and analytical skills, with the ability to diagnose and resolve faults
An understanding of service management, change-control processes, and operational support
Good organisational skills and the ability to prioritise work effectively
Clear, confident communication skills and the ability to work well with colleagues, customers, and suppliers
The ability to adapt to change and stay calm under pressure
A positive, proactive mindset with a desire to learn and contribute
A focus on system stability, availability, security, and best practice
Strong collaboration skills and attention to detail

Job Responsibility

Support network projects across both branch and corporate environments, contributing to successful delivery
Assist with daily network operations to maintain stability, availability, and security
Install, configure, patch, and support network hardware and operating systems in line with our layered defence standards
Troubleshoot and resolve network and system issues, including hardware, software, and configuration faults
Work with third-party suppliers to diagnose issues, replace equipment, and implement effective fixes
Support colleagues with network-related queries, both remotely and in person
Maintain accurate documentation such as network topology, project records, and support notes
Produce reports, KPIs, and management information as required
Follow change management and system security processes, ensuring compliance with contracts and licensing
Support disaster-recovery testing and help review and manage risks

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases
10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year
Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply
Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

!

Network Engineer II

The Network Engineer II will evaluate intermediate network systems, recommend re...

Location

Salary:

Not provided

O'Reilly Auto Parts

Expiration Date

Until further notice

Requirements

Determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making
Design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements
Conduct gap analysis between current and future states to identify components of the overall change strategy
Adopt solutions to automate and manage multiple applications and functions within an organization
Manage and administer wide area networks (WANs)
Proficiently navigate and manage cloud-based infrastructure, including virtual machines, networks, storage, and services
Understand, deploy, and manage cloud-based infrastructure and services
Understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business
Develop an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans
Applies concepts of knowledge / skill without requiring supervision

Job Responsibility

Design and select medium-complexity storage, data center, network, and client/ server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions
Deliver digital solution architecture services as assigned, preparing conceptual and logical architecture diagrams to align technical direction and document future-state architectures
Produce multiple concepts and prototypes to design digital products/services
Discuss and recommend technical developments to improve the quality of the website/portal/applications software and supporting infrastructure to better meet users’ needs
Design and perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues
Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals
Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization
Implement required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

What we offer

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Fulltime

Noc communications specialist

The NOC Communications Specialist provides after-hour and weekend hours Level 1 ...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Possesses excellent communication skills
both written and spoken
Ability to be clearly understood and has excellent phone etiquette
Ability to support end-users with varying IT skillsets
Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures
Ability to adapt to change
Detail oriented and resourceful
Excellent organizational skills
Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution
Experience with incident management, call tracking, and ticketing software

Job Responsibility

Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors
Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues
Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed
Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed
Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed
Promptly and properly escalate high priority issues
Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware
Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions
Responds to outages and system failures using established escalation processes
Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents

Fulltime

Site Reliability Engineering Specialist

BTI Professionals provide expert third-line reliability and operational support ...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Experience supporting large-scale, high-availability services in an ISP / NaaS / network-centric environment
Strong Linux troubleshooting and systems knowledge
Hands-on Kubernetes experience operating applications in production
Experience delivering changes using GitOps and CI/CD pipelines (including release validation and rollback awareness)
Working knowledge of incident/problem management in ServiceNow and delivery tracking in Jira (Scrum / PI planning)
Experience with observability tooling: Dynatrace, Prometheus, Elasticsearch, plus event/messaging platforms such as Kafka
Solid networking fundamentals to support effective troubleshooting
Automation experience with Ansible and at least one of Python / Go / Bash
Experience integrating or operating services with LDAP (authentication/authorisation, troubleshooting access issues)

Job Responsibility

Provide SRE ownership for the Global Fabric NaaS service, ensuring availability, performance, and resilience
Support safe, automated change into production using CI/CD, GitOps, and automated testing
Operate and improve monitoring and observability using Dynatrace, Prometheus, and Elasticsearch
Troubleshoot incidents across Kubernetes-hosted applications, Linux systems, networking, and service integrations
Act as a third-line escalation point, participating in a 24x7 on-call rota
Manage incidents via ServiceNow and track defects and improvements in Jira
Contribute to Scrum ceremonies and PI planning, supporting Agile delivery
Drive automation using Ansible and scripting to reduce operational toil
Mentor and support L2 engineers, improving runbooks, troubleshooting practices, and operational readiness

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Highly affordable mobile packages for the family as well
Car allowance

Fulltime

Third Line Network Engineer

Office Angels

Location:
United Kingdom , Canterbury, Kent

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 28, 2025

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