Therapy Support Specialist

• Patient check-in and scheduling
• Managing incoming referrals
• Obtaining prior authorizations
• Providing telephone service
• Other administrative support as assigned

• H.S. Diploma or equivalent required
• Coursework in administrative or medical sciences preferred
• Proven customer service experience required
• Must be a strong team player who is flexible, adapts well to change and is able to collaborate with multiple different teams across a variety of Rehabilitation Therapy sites
• The therapy support specialist excels at multi-tasking, works well independently, has strong attention to detail, and demonstrates solid organizational skills
• Robust computer skills and the ability to learn new computer programs are essential
• The successful candidate demonstrates initiative, possesses a process-improvement mindset, and has excellent verbal and written communication skills

Experience in a medical environment, patient scheduling, patient registration/check in, provider support and/or data entry are preferred