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As the Therapy Specialist you will work as part of a Team to provide clinical, technical and educational support to clinicians with Baxter’s range of surgical products, services and solutions within the OR setting. The primary focus of this role is to provide case support with clinical & product knowledge during evaluation and installation of new business and maintenance of existing business. You will be the key clinical contact in nominated accounts to support Baxter in achieving its commercial and sales objectives as well as being part of the team, building and driving UK wide educational support and strategies. This role covers the South East and South West and there will be a requirement for extensive travel.
Job Responsibility:
Provide field/remote clinical & technical support during case cover to multi-disciplinary Surgical teams
Attend cases face to face to advise, support and deliver successful product evaluations
Attend pre-planned training days to provide full in-service training on Baxter products and solutions pre and post-sale
Develop a deep understanding of the workflows and specialities of each hospital and business relationship
Attend regular meetings with your account managers to plan and implement business and account plans
Contribute to Baxter’s marketing projects by staying up to date with the latest clinical evidence and competitor markets
To drive revenue opportunities through clinical roadshows or audit activity, recommending service or replacement where appropriate
Work closely with clinicians and other professional staff to find opportunities for case studies, endorsements and/or clinical papers
Produce and deliver training materials appropriate to the customer and solution
Maintain a knowledge of competitor products, evidence and positioning and provide comparative clinical performance data to the sales and marketing teams
Requirements:
Registered NMC or HCPC with a minimum of 3 years’ experience post qualification in the Operating Room
Proficient in Microsoft Applications: Word, Excel, PowerPoint with the ability to analyse data
Nice to have:
If you have since moved into a Commercial role working in the OR, this would be an advantage - medical device experience including Theatre case cover across multiple specialities including Orthopaedics, Trauma, Gynae, General Surgery, Robotic Surgery
A deep understanding of the NHS – workflows, partners
An understanding of the close relationship between outstanding education and technical expertise for success
Should possess strong interpersonal skills, emotional intelligence and partnership, along with good business insight and commercial awareness
Demonstrable experience delivering training and education to individuals and larger audience
Strong networking skills where partnership and influencing customers is key to success
Proficient at building robust relationships at all levels within the NHS
Good organisational & planning skills with the flexibility to work in a dynamic environment
What we offer:
Competitive total compensation package
Excellent training and Professional development opportunities