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Thailand FX Operations Head

https://www.citi.com/ Logo

Citi

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Location:
Thailand, Bangkok

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Thailand FX Operations Head will report to Asia South and JANA FX Operations Head and Thailand Country Operations Head. The individual will be required to proactively partner with Business, Technology, Controls and Corporate Functions partners to lead/strategize/build/deliver standardized, scalable, and sustainable operational model and service standards. The role encompasses overseeing operations for a large suite of Markets products including FX, FX Options, Money Market, Bonds, Derivatives (Rates, Credit, Commodities). The individual will be responsible for leading and developing a local operations team of ~16 people in Bangkok while managing compliance with local regulations and delivering on strategic goals.

Job Responsibility:

  • Overseeing and leading daily core operations maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis as well as acting as a senior point of escalation
  • Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements
  • delivery of periodic presentations to external regulators as required
  • Ensuring the infrastructure and tools are in place to effectively manage risk and service our clients to a high standard
  • Acting as key point of contact Thailand FX Operations across internal and external stakeholders and Operational Product Heads
  • Continued engagement and face off with a range of senior Business, Technology and Operations partners
  • Acting as senior Operations lead managing due diligence, regulatory visits/engagement and other governance forums
  • Supporting and partnering with the Business to facilitate a growing and expanding client base / operational offering
  • Engaging in client discussions & relationship management activities as required to support the Business
  • Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented workforce for the site
  • Promoting a culture of continuous improvement and cultivating a robust service and control environment
  • Engaging with and leading our People
  • Developing effective and diverse teams across a regional footprint
  • Coaching and mentoring our People
  • Providing direction, feedback, support, and encouragement for career development
  • Championing diversity and inclusion to create a working environment which allows our People to thrive and excel
  • Leading the Organization to deliver vs goals to meet the Target Operating Model
  • Leading the site to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
  • Supporting the delivery of strategic platform re-engineering initiatives

Requirements:

  • Minimum Bachelor’s degree with a Business Administration, Finance, or other equivalent background
  • Min 10-12 years of experiences in the financial industry, including experience in leading operations team delivering operational activities, especially in-depth understanding of local regulations covering FX, Money Market, Fixed Income, Derivatives & Margining
  • Experience in delivering strategic change programs spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organisation
  • Energetic, flexible, collaborative, and proactive
  • a leader who can positively and productively add product impact to both strategic and tactical technology
  • Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
  • Strong risk management and control mindset
  • Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations
  • draws on diverse range of internal and external sources
  • Self-reliant, good problem solver, results oriented
  • Demonstrated experience leading people and developing effective and diverse teams
  • Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation
  • Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint
  • Ability to conceptualize aspects of the organization’s model and its future development
What we offer:

Equal opportunity employer with consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Additional Information:

Job Posted:
May 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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