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Step up as a Department Supervisor at JD Sports! Lead by example, support your team, and deliver standout service, strong visuals, and great results in your department every day. At JD Sports, our customer is at the heart of everything we do. As a Department Supervisor, you will support the store management team by leading your department in providing exceptional customer service to every JD customer. You will be responsible for maintaining the merchandising & visual standards and sales results within your department. Leading by example, you will coach and develop your team to deliver great in-store experiences.
Job Responsibility:
Model exceptional customer service, every customer, every time
Support and guide team to deliver exceptional service and a ‘service over task’ environment
Actively gain, maintain and share product & brand knowledge for your department
Support management team to improve financial performance within your department
Work with back of house team to ensure product availability
Uphold company standards and deliver store visual excellence
Requirements:
2-3 years of experience within retail or like industry
You are passionate about delivering an amazing service experience for our customers
You have a positive attitude, with capacity to create a motivating environment for your team
You have excellent time management skills to ensure that daily priorities are executed in a timely manner
Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
What we offer:
Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
Training and development opportunities to kickstart, evolve and shape your career
Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees
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