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Testing Unit Commercial Manager

https://www.ikea.com Logo

IKEA

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Location:
Australia , Slacks Creek

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Job Responsibility:

  • Leading the overall creation and execution of the commercial agenda in the assigned testing or VAPS unit to drive extraordinary sales and visit growth
  • Lead and develop the Commercial team, including Local Marketing and Business-to-Business (B2B), and managing associated resources (staff and budget) to achieve key KPIs including market penetration, growth, brand perception and customer purchase satisfaction in an omni-channel environment
  • Providing strategic direction and operational steering across all commercial functions to ensure local relevance of product offerings and exceptional customer shopping experience
  • Acting as a business partner to the Market Manager, providing strategic advice and functional expertise to deliver the retail agenda aligned with commercial priorities in the Queensland market
  • Securing IKEA's competitive position in an omni-channel sales environment through close collaboration with the Store Management Team
  • Proactively cooperating with the Commercial team in the Service Office to implement national business plan objectives while ensuring solutions are adapted to local market needs
  • Driving growth, cost optimisation and process efficiency in subordinate areas

Requirements:

  • Minimum 9 years of related experience contributing to customer satisfaction and business results, including planning, budgeting, and follow-up
  • Minimum 4 years of managerial experience in problem-solving, conflict management, and people development
  • Strong business acumen from a fast-paced retail environment with proven leadership and understanding of profit and loss
  • Experience in making commercial decisions based on market data and customer insights
  • Demonstrated experience in omni-channel customer experience and retail operations
  • Proven track record in managing multiple tasks and effectively engaging and developing teams
  • Knowledge of customer, selling, marketing and B2B processes, legal requirements, and third-party contracts
  • Experience in setting and managing budgets, action plans, and goals aligned with business objectives

Additional Information:

Job Posted:
December 28, 2025

Expiration:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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