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Institutional Credit Management’s objective is to provide an integrated ‘end-to-end’ credit underwriting, identification, measurement, management, monitoring, and reporting for wholesale credit businesses across the enterprise. This role ensures established standards and processes are followed and assists in implementing effective testing strategies as part of quality assurance delivery. Additionally, the position involves stakeholder management, regulatory compliance, and supporting organizational initiatives while positioning Citi as a proactive partner in risk management best practices.
Job Responsibility:
Responsible for staying abreast of WCR policy, procedure and standards and incorporating into development of centralised test scripts for QARs
Leading the testing strategy drafting and coordination ensuring testing strategy is in alignment with business needs and test requirements
Work with teams of professionals to enable effective execution of QARs by assisting early in capacity planning, testing strategy development, test script development and other activities for ongoing delivery of robust Quality Assurance results
Proactively manage relationship with multiple stakeholders, including QA heads
Represent IBQA in working groups for internal and regulatory remediations
Assist in the establishment of WCR IBQA policies, procedures, risk assessment, and controls to drive effective QA coverage and standards
Stay abreast of relevant changes to rules/regulations and industry news, including regulatory findings
Support the Heads of WLCR/CCR/Data IBQA on internal projects and initiatives
Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives.
Requirements:
Demonstratable project management or assurance related experience, including 12-14 years in wholesale banking, credit risk management, operations or internal audit at investment or large commercial bank
Advanced understanding of risk management and control frameworks related to wholesale lending management or equivalent risk discipline
Exceptional knowledge and experience on designing and implementing assurance frameworks, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement
Proficient understanding of policies and procedures with the ability to execute change seamlessly
Significant experience in preparing presentations for seniors
Outstanding awareness and adherence to the control environment, including Quality Assurance.
Nice to have:
Solid organizational skills with ability to manage time and prioritize effectively with little to no supervision
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Seasoned Microsoft Office (Word, Excel, and PowerPoint) skills.
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