Testing Senior Manager, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Testing Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Manages initiatives related to all software testing cycles including User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.

Job Responsibility:

Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle
Functional and automation quality strategy across development cycle
Manages organizational process change
Develops and implements methods for cost, effort and milestones of IT Quality activities
Strives for continuous improvements and streamlining of processes
Ensures consistency and quality of processes across the organization
Manages one or more testing teams
Deals with complex and highly variable issues
Collaborates with client leads and development organizations and partners with business users
Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
Analyzes trends at an organizational level to improve processes
follows and analyzes industry trends
Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness
Uses evaluative judgment in complicated or novel situations, uses multiple sources of information
Impacts IT testing through delivery of end results and contribution to planning, finances/budget and formulation of policies
Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval
Produces performance testing workload definition and analysis, factoring in known or projected volumes and transaction mix, to ensure coverage of critical business transactions
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

6-10 years project management experience or experience leading large scale transformational, global change
In-depth understanding of Systems Development Life Cycle processes
Thorough understanding of end to end testing processes, Quality Center and other testing related tools
Requires communication and diplomacy skills and an ability to persuade and influence
Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
May 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Testing Senior Manager