Testing IT Technical Specialist Jobs

Technical Implementation Specialist – QA Analyst

The Technical Implementation Specialist – QA Analyst is a critical member of Chi...

Location

United States

Salary:

82620.00 - 114800.00 USD / Year

Fin Capital

Expiration Date

Until further notice

Requirements

2–3 years of experience in technical QA, systems operations, platform testing, or technical support
Familiarity with contact center technologies such as IVR, ACD, CRM, or chat platforms
Demonstrated ability to debug systems using logs, error responses, API requests, and routing logic
Experience with observability platforms (e.g., Datadog, Kibana, Sentry, Splunk)
Proven ability to create and execute structured test cases, regression protocols, and UAT checklists
Strong written and verbal communication skills, especially for technical documentation and issue reporting
Comfort working across UI-based tools and backend configuration environments
Experience collaborating with stakeholders across Product, Engineering, and Operations

Job Responsibility

Quality Assurance & Release Validation
End-to-end QA planning, test case development, and execution across IVR, ACD, chat, and automation systems
Drive regression testing, UAT, and release validation for both internal builds and vendor-delivered changes
Conduct smoke testing post-deployment and monitor early indicators of system issues or degradation
Bug Investigation & Issue Triage (Core Responsibility)
Serve as the primary responder for bugs, platform issues, and system anomalies surfaced by CX, WFM, VendorOps, Product, or Engineering
Investigate issues using logs, routing logic, API behavior, and system state to identify root causes
Collaborate with Engineering and Vendor teams to track issues through resolution, documenting impact and outcomes
Maintain a “known issues” catalog with reproduction steps, contributing to knowledge reuse and faster resolution times
Systems Monitoring & Observability

What we offer

Bonus
Competitive equity package
401k match
Great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too

Fulltime

Automation Testing - Selenium/Consultant Specialist

HSBC is one of the largest banking and financial services organisations in the w...

Location

India , Hyderabad

Salary:

Not provided

HSBC

Expiration Date

December 31, 2025

Requirements

Experience of atleast 6+ yrs is required
Expertise in Automation, Performance and Manual Testing
Working Experience in Agile Software Methodology (Scrum and Kanban), SDLC, STLC
3 to 4 years of experience in Selenium WebDriver, Maven, TestNG
Proficiency in test case creation and execution, test data identification, development of automated test scripts and execution
Good understanding of the hierarchy of requirements like epics, User stories, tasks
Extensive working experience in Functional, System, Regression Testing, Web Application Testing, Database Testing, Performance and UAT Testing
2 to 3 years of relevant work experience conducting PERFORMANCE testing of mission critical applications
Experience in Implementation of the Continuous Integration pipeline using GitHub, Performance Center and Jenkins or other tools

Job Responsibility

Database Testing, Performance and UAT Testing
Perform technical and non-functional validations (response time, architecture pattern, resource consumptions) across the development life cycle
Develop LoadRunner/JMeter scripts to perform test web services and Micro service applications
monitor services during runs to identify areas for improvement
Create and execute performance test scripts in accordance with best practices & techniques, gather metrics, record raw data and prepare test results
Analyse and profile performance issues with AppDynamics
Analyse system performance limitations and determining the best approach and techniques to test

What we offer

flexible working
opportunities to grow within an inclusive and diverse environment

Fulltime

!

Technical Specialist, Customer Deployments

As a Technical Specialist you will be an essential member of the Customer Deploy...

Location

United States , Garden Grove

Salary:

70000.00 - 110000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

5+ years’ work experience in a vehicle workshop and/or dealer shop
Graduation from high school or equivalent and an Automotive Technology degree from an institution, or the equivalent in experience and evidence of exceptional ability
Valid driver’s license required
Ability to travel as required
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Strong ability to think outside the box and find creative solutions to complex problems
Strong understanding of vehicle systems and their interactions
Excellent communication skills and team working tendencies
A creative curiosity, collaborative work ethic, hardworking enthusiasm

Job Responsibility

Customer fleet technical support remote
Field support - customer fleets, special events, test support
Manufacturing build support
Engineering prototype build support
Tools and shop management and organization, supplies inventory management
Data collection
Fixture projects
Equipment calibrations and records keeping
Hands on testing
Service procedure development and trials

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

New

Fulfillment (gts) It Technical Specialist

Central to Belden’s digital transformation is the implementation of SAP S/4HANA ...

Location

United States , Richmond

Salary:

110000.00 - 160000.00 USD / Year

Belden, Inc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information systems, Supply Chain Management, Business Administration, or related field
5+ years of experience supporting SAP SD, LE, TM, or GTS modules in a global manufacturing environment
Proven experience with SAP S/4HANA configuration and deployment
Strong understanding of order-to-cash, logistics execution, and global trade processes
Experience with system integration, data governance, and change management preferred
Proficiency in SAP SD, LE, and GTS configuration
Analytical and problem-solving skills with attention to detail
Strong business partnership and communication skills
Ability to work across global time zones and multicultural environments

Job Responsibility

Configure and enhance SAP S/4HANA Fulfillment processes, including Sales & Distribution (SD), Order-to-Cash, Logistics Execution, Transportation Management, and Global Trade System (GTS)
Align solutions with Belden’s global fulfillment strategy and customer service standards
Lead configuration changes within approved design and governance standards
Partner with Customer Service, Supply Chain, and Logistics teams to gather business requirements
Translate business needs into scalable, efficient SAP solutions that improve order accuracy, cycle time, and visibility
Provide thought leadership on fulfillment best practices and digital enablement opportunities
Deliver Tier 2/3 support for fulfillment and export processes across regions
Troubleshoot and resolve incidents within established SLAs (>95% resolution compliance)
Drive continuous improvement in order processing, shipping execution, and delivery tracking
Ensure seamless integration between Fulfillment, Finance, Procurement, and Manufacturing systems

What we offer

health/dental/vision
long term/short term disability
life insurance
HSA/FSA
matching retirement plans
paid vacation
parental leave
employee stock purchase plan
paid leave for volunteer work in your community
training opportunities

Fulltime

T2 Technical Support Specialist

As a T2 Technical Support Specialist, you’ll be part of the team that powers the...

Location

Canada

Salary:

72000.00 CAD / Year

Smile.io

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical support or solutions engineering support within SaaS, ecommerce, or similar environments
Familiarity with the Shopify Ecosystem: Proven experience collaborating with Shopify merchants, utilizing Shopify apps, and possessing technical skills in modifying Shopify themes
Understanding of APIs, including authentication, response codes, and payloads
able to test and debug integrations confidently
Proficiency in JavaScript, particularly in diagnosing integration or SDK-related issues (CORS errors, missing tags, conflicts)
Strong grasp of CSS and HTML, with experience diagnosing styling conflicts or layout issues and providing safe, actionable fixes
Working knowledge of SQL for investigating data anomalies and tracing records across systems using JOINs or filters
Proficiency with Browser DevTools, Shopify Liquid, and API testing tools (e.g., Postman, Insomnia)
Excellent written and spoken communication skills, with an ability to explain technical concepts to both technical and non-technical audiences
A solutions mindset: you don’t default to “no” you dig into the “why,” share context, and propose practical ways to reach the desired outcome

Job Responsibility

Deliver High-Quality Technical Support: Investigate, troubleshoot, and resolve complex technical issues across multiple systems (APIs, integrations, custom JS/CSS, and data flows)
Provide Expert Product Guidance: Become a Smile product expert and help merchants maximize the benefits of our platform, offering guidance on configuration, integrations, and best practices. This is done through meetings, email conversations, or 1:1
Support Ecommerce Integrations: Diagnose issues in Shopify, BigCommerce, and other ecommerce platforms. Confidently troubleshoot theme conflicts, Liquid templates, or custom storefronts
Diagnose & Debug APIs: Use your understanding of RESTful APIs to debug and test API interactions, identify payload issues, or guide customers through authentication and data handling problems
Use Browser DevTools & JS Knowledge: Investigate widget or SDK behavior, identify CORS or rendering errors, and provide safe code examples or solutions
Collaborate Across Teams: Partner with Product, Engineering, and Success teams to escalate and resolve issues, contributing to documentation and feedback loops that drive continuous improvement
Model Merchant Empathy: Communicate clearly, humanly, and patiently, balancing technical precision with emotional intelligence in every merchant interaction
Maintain Round-the-Clock Excellence: Work as part of a global team to ensure seamless support coverage, writing thorough notes and handoffs that set the next shift up for success
Contribute to Reviews & Merchant Sentiment: Deliver experiences that drive organic growth through positive reviews and customer advocacy, building social proof and pride in the quality of our work
Live Support: Willingness to get involved and help as needed to support cross-functional efforts. Confidently and clearly guide merchants through technical resolutions by joining live troubleshooting calls

Fulltime

Technical Support Specialist

We are a leading software provider in the GPS and Data industry and we are looki...

Location

Salary:

16.00 - 20.00 USD / Hour

Datablaze

Expiration Date

Until further notice

Requirements

Proven experience in technical support or help desk role
Excellent problem-solving skills and attention to detail
Strong communication skills, both verbal and written
Knowledge of software troubleshooting and IT support principles would be beneficial
Possess excellent phone and email etiquette
Be a team player that is excited to take on new roles
Be detail oriented & have a high level of accountability
Be comfortable diagnosing product issues
Be highly proficient in Microsoft Excel

Job Responsibility

Provide technical support and assistance to end-users
Maintain accurate records of all support requests and resolutions
Collaborate with team members to identify and implement solutions to recurring issues
Shipping & inventory management
Quality control, product testing, and product integrations
Preparing packages for shipment and providing customer support
QA-ing software systems
Handling aspects of new product integrations

What we offer

Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus opportunities

Technical Product Specialist

We are seeking a dedicated and highly skilled Technical Product Specialist to jo...

Location

Canada , Markham

Salary:

Not provided

Randstad

Expiration Date

December 29, 2025

Requirements

Networking Experience: Proven experience in networking
Windows Server/Device Troubleshooting: Ability to troubleshoot Windows server, devices, printers, and firewalls
Development Experience: Some development experience with older languages for ERP systems (e.g., Basic, PVX, Pascal). Web development experience is not applicable
Payment Processing Experience: Experience with payment processing (e.g., Stripe, Shift4, Elavon, Freedom Pay, Moneris) as well as device installation and troubleshooting
Technical Systems Proficiency: Experience with Citrix, terminal services, and Windows server/workstations
POS Experience: Familiarity with Point of Sale (POS) systems
Years of Experience: 2+ years of experience in a technical support role, with a focus on troubleshooting and resolving client issues, including working with internal support teams
Operating Systems: Proficient in working with current, supported Windows operating systems, including Windows 10, Windows 11, and Server versions (e.g., Windows Server 2016, 2019, 2022)
Customer Service: 2-3 years of experience in customer service, with the ability to communicate technical concepts clearly to non-technical users
Multi-tasking & Prioritization: Ability to manage multiple tasks efficiently in a fast-paced environment, ensuring deadlines are met

Job Responsibility

Troubleshooting & Issue Resolution: Use your technical expertise to troubleshoot client issues, including activations, installations, printing problems, networking, hardware, and connectivity issues, ensuring timely resolutions
Escalation Point: Serve as a Tier 2 escalation point for the frontline support team, managing complex technical issues and guiding them to resolution
Client Liaison: Act as the primary point of contact between clients and the internal team, ensuring clear communication and high levels of client satisfaction
Collaboration: Work with cross-functional teams to expedite issue resolutions and deliver comprehensive solutions to clients
Client Communication: Keep clients informed of the status and progression of their issues through timely follow-ups and clear communication
Support Testing: Assist with testing and validating product features, ensuring that they meet high-quality standards and functional expectations
Afterhours Support: Participate in the after-hours rotation, providing ongoing technical support as required to maintain uninterrupted client service
Continuous Improvement: Stay current with product updates, new technologies, and industry trends, continually improving your skillset to better support our clients

What we offer

You will be part of a dynamic, high-growth team committed to delivering excellent products and services to our clients
You will have ample opportunities for career growth in a collaborative, fast-paced work environment

Fulltime

!

IT Technical Support Specialist

Under broad supervision, provides management information system user support on ...

Location

United States , Milledgeville

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Job Responsibility

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

Testing IT Technical Specialist

Belden, Inc

Location:
United States , Carmel

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 24, 2025

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