Testing Analyst, Citi

Citi

Location:
Malaysia, Kuala Lumpur

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission. The role involves conducting and managing user acceptance testing (UAT), ensuring software quality, tracking resolution of issues, and promoting compliance with AML policies.

Job Responsibility:

Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Design, prepare and execute testing strategy, testing plan, and testing calendar, to verify quality of the software
Provide expertise and best practices in area of testing (especially in AML processes, Mantas, CMT, and other AML environment)
Apply UAT metrics to manage test execution and communication to stakeholders
Conducts a variety of quality control user acceptance tests
Analysis to ensure that applications meet or exceed specified standards and end-user requirements
Creates test scripts
executes test scripts according to application requirements documentation
logs defects
Retests software corrections to ensure problems are resolved
Documents evolution of testing cases scripts for future replication
Contributes to the development of test plans and test documents
Raise to Test Lead / UAT Manager any issues that may affect time delivery or quality of the product
Interfaces with development teams & other technology team if clarification is needed on requirements
Adhere AML UAT procedure, use common tools (HP ALM, Mantas, Case Management Tool) and best practice
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
Makes evaluative judgments based on the analysis of factual information
resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Performs other duties and functions as assigned

Requirements:

Minimum 2-3 years of relevant industry & work experience with minimum 1 years testing experience capacity is preferable
SDLC knowledge/experience is a must
AML/Compliance knowledge is must and MANTAS / CMT product knowledge is preferable
Candidate with Citibank experience is preferable
Knowledge of Technology, Product Processor, Compliance, AML policy, financial services, investment & retail banking products / services – back and middle office operations
Excellent English written and verbal communication skills
Other language is an advantage
Demonstrated initiative and creativity in problem solving
International experience in a multinational corporation with a proven ability to work with people across geographic regions/countries and diverse cultures
Computer Literate
Proficient in Windows applications, ETL/ DB testing and experience with automated workflow tools (QTP) preferred
Basic understanding of data administration within a database environment
Working within an environment of tracking issues and liaising with multiple parties to facilitate resolution
Bachelor’s/University degree or equivalent experience
ISTQB Certification or any SDLC Methodology specific certification eg: Scrum/ Agile is a plus point

Nice to have:

MANTAS / CMT product knowledge
Other language
ISTQB Certification or any SDLC Methodology specific certification eg: Scrum/ Agile

What we offer:

Citi provides access to an array of learning and development resources
variety of programs that help employees balance their work and life

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Testing Analyst