Testing Analyst, HSBC

HSBC

Location:
Mexico, Azcapotzalco

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role sits within GPS Client Management Operations (CMO) and supports GPS clients with integration and migration projects. Responsibilities include providing file testing capability, assisting with migration projects, and managing technical aspects of integration and migration. The position requires strong understanding of banking channels, payment file formats, and connectivity protocols.

Job Responsibility:

manage Client Integration & Testing and Migration Projects
provide smooth project delivery through successful SIT/UAT/PVT tests and handover to client service support teams
lead to better client experience
understand client and stakeholder business needs and payment requirements
provide professional and tailor-made advisory on integration project
manage and resolve client escalations
protect sensitive client and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy
maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy
ensure skills are up to date with market trends.

Requirements:

5 - 8 years of experience working in industry operational / client facing roles
proven relevant work experience in supporting client integration and file testing, client connectivity solutions, liquidity & payment solutions, or similar functions in the financial services industry
proven ability of delivering superior customer service, effective and flexible solutions
excellent interpersonal, verbal, and written skills with ability to interact and build relationships with internal and external stakeholders at all levels
excellent understanding of banking channels including HSBCnet, Connect, SWIFT and APIs
proven experience of operation transformation support for productivity or service quality driven with positive outcome
good understanding of various connectivity protocols and encryption. Knowledge of file and messaging flows
quick learning ability on payment file/message formats such as ISO 20022 XML, Dynamic CSV, Nacha, SWIFT MT Messages etc.
ability to have domain knowledge on Enterprise Resource Planning (ERP) / Treasury Management System (TMS), APIs and mobile app development
strong interpersonal and influencing skills
proven ability of data analysis, project management with excellent planning, organizing and execution skills
critical thinking and process knowledge (internal to HSBC and external to the market)
effective decision making with a high degree of judgement skills
candidates with immediate right to work locally and no relocation need will be prioritised.

What we offer:

greater number of leave days
well-being culture
balance and care
equal opportunity employer
inclusive and diverse environment
professional development
flexible working opportunities.

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Testing Analyst

HSBC

Location:Mexico, Azcapotzalco

Category:IT - Administration

Contract Type:Employment contract