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We are seeking a reliable and detail-oriented Test Proctor & Administrative Support Specialist to support daily testing operations and administrative activities across multiple training locations. This role is responsible for maintaining a secure and professional testing environment while also providing data entry, record management, and general office support. The ideal candidate will have strong organizational skills, excellent attention to detail, basic technical troubleshooting abilities, and the ability to work independently in a fast-paced environment.
Job Responsibility:
Greet and check in employees for scheduled testing sessions
Verify employee identity and testing eligibility
Assign and manage tests through the Learning Management System (LMS)
Explain testing procedures, policies, and rules to employees
Monitor testing sessions to ensure compliance with testing standards
Maintain a quiet, secure, and distraction-free testing environment
Prevent unauthorized materials or cheating during testing sessions
Troubleshoot minor technical or login issues during testing
Report testing irregularities or policy violations to supervisors
Serve as the primary point of contact at the testing site
Perform accurate data entry and maintain digital records
Input information from paper documents into spreadsheets and databases
Assist with special projects requiring high-volume data entry
Organize, archive, and retrieve records and files as needed
Operate office equipment such as scanners, printers, and copiers
Support departments with administrative and reporting tasks
Evaluate workflow processes and assist in improving office efficiency
Handle file and data requests in a timely manner
Work independently while managing multiple responsibilities
Requirements:
Previous experience in administrative support, data entry, office coordination, or test proctoring preferred
Strong computer and Microsoft Excel skills
Excellent organizational and time management abilities
Strong communication and customer service skills
Ability to work independently with minimal supervision
High attention to detail and accuracy
Ability to maintain confidentiality and professionalism
Basic troubleshooting and technical support skills
Nice to have:
Experience working in a paperless office environment
Strong data management and recordkeeping abilities
Ability to adapt to changing priorities and operational needs
Experience supporting training, education, or testing environments is a plus