Test Manager

• Define, develop, and maintain the overall test strategy and master test plans, ensuring alignment with business goals, platform roadmaps, and transformation initiatives
• Review, validate, and formally approve all test documentation, ensuring consistency, quality, traceability, and alignment with organizational standards
• Lead and coordinate all testing activities, including task allocation, progress tracking, dependency management, and issue resolution, while providing coaching and guidance to the testing team
• Act as the primary point of contact for testing-related matters, facilitating effective communication between technical teams and business stakeholders
• Oversee the design, execution, and maintenance of test cases and test scenarios, ensuring comprehensive coverage of business, functional, integration, and non-functional requirements
• Manage defect tracking and resolution, ensuring issues are logged, prioritized, communicated, and resolved efficiently in collaboration with development and support teams
• Prepare and deliver regular status reports outlining test progress, defect trends, quality metrics, risks, and readiness assessments for key stakeholders and leadership
• Ensure all testing activities comply with organizational policies, quality frameworks, and industry best practices, including documentation standards and audit requirements
• Maintain accurate and up-to-date documentation, including test plans, scripts, test evidence, execution results, and final test reports
• Support the configuration, availability, scheduling, and validation of test environments, ensuring they closely mirror production conditions where required
• Continuously identify and implement opportunities to improve testing processes, tools, methodologies, and team capabilities, including appropriate use of test automation

• Proven experience in Test Management, preferably within complex IT environments or large-scale digital transformation programs
• Strong understanding of testing methodologies, processes, tools, and automation frameworks
• Excellent leadership, communication, and stakeholder management skills, with the ability to influence across technical and business teams
• Demonstrated ability to work effectively in cross-functional and geographically distributed teams
• Strong analytical and problem-solving skills, with a structured and methodical approach to quality assurance
• A solution-oriented mindset with high attention to detail and a strong commitment to delivering high-quality outcomes
• Experience working in a customer-focused environment, translating business needs into quality-driven testing outcomes
• Proven ability to manage multiple priorities and meet deadlines in a pressurized environment
• Business-level English, both written and spoken

Experience with risk management, defect management, quality metrics, and executive-level reporting