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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Responsibility:
Leads quality assurance engagement for Retail and Home Equity mortgage lending platforms and integrations
Ensuring strong alignment between onshore coordination and offshore execution within a hybrid operating model
Providing leadership to test leads and extended teams while embedding rigorous testing and quality governance throughout release cycles
Partners cross‑functionally with product, development, business operations, and change management teams to enable effective collaboration and serves as an escalation point for complex testing challenges
Integrates tools such as JIRA and PractiTest for test documentation, coverage analysis, defect tracking, capacity planning, and data‑driven reporting while continuously improving testing methodologies and standardization across Home Lending Delivery
Maintains strong communication, develops and mentors testing talent, and delivers clear, actionable reporting to all levels of management
Requirements:
Master's degree, or equivalent work experience
10 or more years of experience in project management activities
Mortgage industry experience
Test automation exposure, preferably with Selenium
Experience managing hybrid teams (onshore and offshore)
Strong QA leadership capabilities
Proven stakeholder engagement skills, especially across business, technology, and change management
Demonstrated management and leadership skills
Strong organizational and analytical skills
Advanced knowledge of project management
Ability to identify and resolve exceptions and to analyze data
Excellent verbal and written communication skills
What we offer:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law