Test Center Administrator Job at Robert Half (Philadelphia)

Test Center Administrator

The individual will be primarily involved in the administration and monitoring o...

Location

United States , South Portland, Maine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1 year of experience in a related role
Proficiency in Automated Testing
Experience in Identity Verification procedures
Strong skills in Administrative Assistance
Highly organized and detail-oriented
Excellent communication skills, both written and verbal
Ability to handle confidential information with discretion
Proficiency in using office equipment and technology for administrative tasks
Ability to multitask and prioritize tasks effectively
Understanding of test center procedures and regulations is beneficial

Job Responsibility

Assisting test-takers in the check-in process
Confirming the identities of test-takers
Conducting regular security checks
Handling light office work
Starting and stopping web-based tests
Ensuring all test-takers' materials are in line with testing regulations
Regularly monitoring the testing room
Maintaining the integrity of the testing environment

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Test Center Administrator

Part-time Test Center Administrator role assisting test-takers at check-in, main...

Location

United States , South Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in an administrative or customer service role
proficiency in using computer applications and web-based systems
ability to perform routine physical activities, including walking and standing for extended periods
strong attention to detail and ability to follow established protocols
excellent communication skills for interacting with test-takers and addressing their concerns
familiarity with identity verification processes is preferred
ability to work independently and maintain a detail-oriented approach
commitment to maintaining a secure and confidential testing environment

Job Responsibility

greet and assist test-takers at the check-in station, verifying identification and ensuring compliance with testing protocols
conduct security checks to ensure prohibited items, such as calculators or notes, are not brought into the testing area
monitor the testing room by performing regular walkthroughs every 10-15 minutes to prevent cheating and maintain a secure environment
utilize computer applications and web-based systems to manage testing processes efficiently
perform light administrative tasks, including maintaining records and organizing testing materials
provide clear instructions to test-takers regarding procedures and rules
ensure the testing site remains orderly and well-maintained at all times
assist with troubleshooting minor technical issues related to web-based testing platforms
uphold strict confidentiality standards and security measures during testing sessions

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Parttime

Test Center Administrator

We are in search of a Part Time, Test Center Administrator to join our team. Thi...

Location

United States , Bismarck

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of relevant experience in a similar role
High school diploma or equivalent
Proficiency in computer applications such as Microsoft Office Suite
Excellent communication skills, both written and verbal
Strong organizational skills with a keen eye for detail
Ability to multitask and prioritize tasks effectively
Capable of working independently with minimal supervision
Strong customer service orientation
Flexibility in working hours, including evenings and weekends
Capable of maintaining confidentiality and handling sensitive information with discretion

Job Responsibility

Managing the reception area to greet and confirm the identity of test takers
Assisting candidates with the check-in process and clearly explaining test regulations
Performing comprehensive security checks to maintain compliance, including checking for unauthorized materials
Regularly patrolling the testing room to monitor adherence to rules and maintain a secure environment
Utilizing proprietary web-based applications to start, monitor, and stop tests
Addressing email inquiries and troubleshooting system-related issues when necessary
Keeping precise records, including test schedules and incident reports
Undertaking light office duties, such as managing files and handling test-related documentation
Supporting the operations of the test center to ensure smooth workflows

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Parttime

Test Center Administrator

We are in search of a Test Center Administrator to join our team in Columbia, So...

Location

United States , Columbia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel is required
Demonstrated ability in using Microsoft Office Suites
Familiarity with Microsoft Outlook is essential
Skilled in Microsoft Word usage
Experience in handling office functions efficiently
Knowledge of 'About Time' software is advantageous
Capable of managing billing functions
Experienced in performing clerical duties
Able to handle correspondence professionally
Exceptional customer service skills are necessary

Job Responsibility

Administering and monitoring examinations to prevent academic dishonesty
Checking identification documents of test takers to verify their identities
Conducting regular walk-throughs of the test room to ensure compliance with rules
Carrying out reception duties and managing inquiries effectively
Writing and submitting detailed reports on each testing session
Utilizing Microsoft Office Suites, including Excel, Word, and Outlook for administrative tasks
Performing clerical duties and maintaining an organized workspace
Handling correspondence related to the test center
Providing excellent customer service and resolving any issues promptly
Managing billing functions efficiently using the 'About Time' system

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Proctor

Provides assistance to our test site via the administering and proctoring of all...

Location

United States , Holyoke

Salary:

16.00 USD / Hour

Holyoke Community College

Expiration Date

Until further notice

Requirements

Associates degree
1-2 years of customer service experience
good technical trouble-shooting skills
Excellent verbal communication skills and interpersonal skills
Able to work independently and responsibly as well as part of a team
Able to work effectively with a diverse faculty, staff, student body and professionals
Excellent organizational skills
Ability to work in a fast-paced but quiet environment with minimal supervision, learn detailed procedures and handle a reasonable amount of stress
Ability to think quickly and make appropriate decisions based upon test center and vendor requirements

Job Responsibility

Provides assistance to our test site via the administering and proctoring of all testing offered by or through the HCC Testing and Workforce Certification Center
Assists with the academic and professional test registration, administration, and record keeping for pencil and paper tests, computer-based tests, and internet based tests (national, state, local, academic, distance-learning and national vendor testing)
Provides detailed information to examinees regarding available tests including test dates, location, deadlines, and fees
Provides responses to inquiries and requests from students, faculty, staff and the community, by phone and in person, and refers to the appropriate departments if unable to assist
Provides proctoring services in support of faculty, student and disability services in the testing center
Collaborates with faculty and staff to provide effective solutions to their requests
Provides scheduling and check-in assistance to staff, verifying identification, taking photographs, if required, of students and candidates signing in for HCC Make-Up Exams, HCC Distance-Learning Exams, HCC Online Program Exams, Distance-Learning Proctored Exams, CLEP, ACT PCTA, DSST, TOEFL, GRE, PEARSONVUE, SERVSAFE Exams, and other (both online and paper-based)
Performs daily site opening and closing procedures
Check-in examinees, verify identification, explain exam process, ensure examinees follow test center rules, monitors examinees and provides technical assistance during examination time
Reports all exam discrepancies in a timely and efficient manner

Parttime

New

Test Center Administrator

We are looking for a reliable Test Center Administrator to support daily test ce...

Location

United States , Sarasota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in reception, administrative support, or a customer-facing office environment.
Ability to manage inbound calls, greet visitors courteously, and handle routine questions with courtesy.
Experience scanning, filing, and maintaining documents accurately and efficiently.
Strong clerical and organizational skills with close attention to detail.
Flexibility to work a variable part-time schedule with availability Monday through Saturday as needed through November.
Comfortable working in an environment where weekly hours may fluctuate based on site needs.
Ability to communicate clearly, follow procedures, and manage multiple tasks in a detail-oriented setting.

Job Responsibility

Welcome candidates and visitors, provide clear check-in guidance, and maintain an attentive front-desk experience throughout the day.
Answer incoming calls, respond to routine inquiries, and direct questions to the appropriate contact when needed.
Prepare, scan, and organize testing records and other administrative documents with a high level of accuracy.
Perform clerical support tasks such as filing, data entry, record maintenance, and general office coordination.
Monitor the testing area to help ensure procedures are followed and the environment remains orderly and secure.
Assist with scheduling-related updates and provide administrative support as site demands change during the season.
Maintain organized documentation and support compliance with established office and test center procedures.

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

Test Center Administrator

We are looking for a Test Center Administrator to oversee operations at a testin...

Location

United States , New Castle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in administrative or customer-facing roles
Proficiency in computer systems and web-based applications
Strong attention to detail and ability to enforce rules consistently
Excellent communication skills for interacting with test candidates and addressing concerns
Physical mobility to monitor the testing room regularly and perform necessary checks
Familiarity with identity verification processes and security protocols
Ability to work independently and manage time efficiently
Commitment to maintaining confidentiality and accuracy in all aspects of the role

Job Responsibility

Greet and check in test candidates, verifying identification and ensuring compliance with testing requirements
Conduct security checks to confirm candidates do not possess prohibited materials, such as calculators or notes
Monitor the testing room every 10-15 minutes to ensure candidates follow all rules and regulations
Assist candidates with web-based testing setup and address any technical difficulties
Perform light administrative duties, including data entry and maintaining test records
Uphold a secure and distraction-free testing environment through consistent vigilance and professionalism
Utilize computer systems and applications to manage candidate information and testing processes
Provide clear instructions and support to candidates throughout their testing experience
Ensure the testing center adheres to established protocols and procedures

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Test Center Administrator

We are looking for a reliable Test Center Administrator to support daily operati...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in administrative support, office assistance, or a customer-facing operational role
Ability to verify identification accurately and follow established security procedures with close attention to detail
Comfortable using computers, web-based applications, and basic office technology in a detail-focused setting
Strong communication skills with the ability to interact respectfully and clearly with a wide range of test takers
Ability to remain on your feet, walk the testing room frequently, and handle a role that involves regular movement throughout the day
Sound judgment and reliability when monitoring compliance and responding to testing-related issues
Availability to work within the testing center's operating schedule, including Monday and Saturday hours

Job Responsibility

Welcome test takers at the front desk and guide them through the check-in process in a courteous and attentive manner
Verify candidate identification and confirm testing eligibility before admitting individuals to the exam area
Conduct security screening by reviewing personal items and ensuring prohibited materials are not brought into the testing room
Monitor the testing space at regular intervals to uphold exam integrity and address any concerns promptly
Support web-based exam administration by assisting with computer-based testing procedures and basic troubleshooting when needed
Perform light administrative tasks such as organizing records, maintaining logs, and keeping the reception area orderly
Maintain a quiet, secure, and well-managed environment for candidates completing credentialing and certification exams
Move throughout the testing center consistently during scheduled sessions to observe activity and reinforce compliance with site rules

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Test Center Administrator

Robert Half

Location:
United States , Philadelphia

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2026

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