Test Center Administrator Job at Robert Half (Smyrna)

Test Center Administrator

The individual will be primarily involved in the administration and monitoring o...

Location

United States , South Portland, Maine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1 year of experience in a related role
Proficiency in Automated Testing
Experience in Identity Verification procedures
Strong skills in Administrative Assistance
Highly organized and detail-oriented
Excellent communication skills, both written and verbal
Ability to handle confidential information with discretion
Proficiency in using office equipment and technology for administrative tasks
Ability to multitask and prioritize tasks effectively
Understanding of test center procedures and regulations is beneficial

Job Responsibility

Assisting test-takers in the check-in process
Confirming the identities of test-takers
Conducting regular security checks
Handling light office work
Starting and stopping web-based tests
Ensuring all test-takers' materials are in line with testing regulations
Regularly monitoring the testing room
Maintaining the integrity of the testing environment

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Test Center Administrator

Part-time Test Center Administrator role assisting test-takers at check-in, main...

Location

United States , South Portland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in an administrative or customer service role
proficiency in using computer applications and web-based systems
ability to perform routine physical activities, including walking and standing for extended periods
strong attention to detail and ability to follow established protocols
excellent communication skills for interacting with test-takers and addressing their concerns
familiarity with identity verification processes is preferred
ability to work independently and maintain a detail-oriented approach
commitment to maintaining a secure and confidential testing environment

Job Responsibility

greet and assist test-takers at the check-in station, verifying identification and ensuring compliance with testing protocols
conduct security checks to ensure prohibited items, such as calculators or notes, are not brought into the testing area
monitor the testing room by performing regular walkthroughs every 10-15 minutes to prevent cheating and maintain a secure environment
utilize computer applications and web-based systems to manage testing processes efficiently
perform light administrative tasks, including maintaining records and organizing testing materials
provide clear instructions to test-takers regarding procedures and rules
ensure the testing site remains orderly and well-maintained at all times
assist with troubleshooting minor technical issues related to web-based testing platforms
uphold strict confidentiality standards and security measures during testing sessions

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan

Parttime

Test Center Administrator

We are in search of a Part Time, Test Center Administrator to join our team. Thi...

Location

United States , Bismarck

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of relevant experience in a similar role
High school diploma or equivalent
Proficiency in computer applications such as Microsoft Office Suite
Excellent communication skills, both written and verbal
Strong organizational skills with a keen eye for detail
Ability to multitask and prioritize tasks effectively
Capable of working independently with minimal supervision
Strong customer service orientation
Flexibility in working hours, including evenings and weekends
Capable of maintaining confidentiality and handling sensitive information with discretion

Job Responsibility

Managing the reception area to greet and confirm the identity of test takers
Assisting candidates with the check-in process and clearly explaining test regulations
Performing comprehensive security checks to maintain compliance, including checking for unauthorized materials
Regularly patrolling the testing room to monitor adherence to rules and maintain a secure environment
Utilizing proprietary web-based applications to start, monitor, and stop tests
Addressing email inquiries and troubleshooting system-related issues when necessary
Keeping precise records, including test schedules and incident reports
Undertaking light office duties, such as managing files and handling test-related documentation
Supporting the operations of the test center to ensure smooth workflows

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Parttime

Test Center Administrator

We are in search of a Test Center Administrator to join our team in Columbia, So...

Location

United States , Columbia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Excel is required
Demonstrated ability in using Microsoft Office Suites
Familiarity with Microsoft Outlook is essential
Skilled in Microsoft Word usage
Experience in handling office functions efficiently
Knowledge of 'About Time' software is advantageous
Capable of managing billing functions
Experienced in performing clerical duties
Able to handle correspondence professionally
Exceptional customer service skills are necessary

Job Responsibility

Administering and monitoring examinations to prevent academic dishonesty
Checking identification documents of test takers to verify their identities
Conducting regular walk-throughs of the test room to ensure compliance with rules
Carrying out reception duties and managing inquiries effectively
Writing and submitting detailed reports on each testing session
Utilizing Microsoft Office Suites, including Excel, Word, and Outlook for administrative tasks
Performing clerical duties and maintaining an organized workspace
Handling correspondence related to the test center
Providing excellent customer service and resolving any issues promptly
Managing billing functions efficiently using the 'About Time' system

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Proctor

Provides assistance to our test site via the administering and proctoring of all...

Location

United States , Holyoke

Salary:

16.00 USD / Hour

Holyoke Community College

Expiration Date

Until further notice

Requirements

Associates degree
1-2 years of customer service experience
good technical trouble-shooting skills
Excellent verbal communication skills and interpersonal skills
Able to work independently and responsibly as well as part of a team
Able to work effectively with a diverse faculty, staff, student body and professionals
Excellent organizational skills
Ability to work in a fast-paced but quiet environment with minimal supervision, learn detailed procedures and handle a reasonable amount of stress
Ability to think quickly and make appropriate decisions based upon test center and vendor requirements

Job Responsibility

Provides assistance to our test site via the administering and proctoring of all testing offered by or through the HCC Testing and Workforce Certification Center
Assists with the academic and professional test registration, administration, and record keeping for pencil and paper tests, computer-based tests, and internet based tests (national, state, local, academic, distance-learning and national vendor testing)
Provides detailed information to examinees regarding available tests including test dates, location, deadlines, and fees
Provides responses to inquiries and requests from students, faculty, staff and the community, by phone and in person, and refers to the appropriate departments if unable to assist
Provides proctoring services in support of faculty, student and disability services in the testing center
Collaborates with faculty and staff to provide effective solutions to their requests
Provides scheduling and check-in assistance to staff, verifying identification, taking photographs, if required, of students and candidates signing in for HCC Make-Up Exams, HCC Distance-Learning Exams, HCC Online Program Exams, Distance-Learning Proctored Exams, CLEP, ACT PCTA, DSST, TOEFL, GRE, PEARSONVUE, SERVSAFE Exams, and other (both online and paper-based)
Performs daily site opening and closing procedures
Check-in examinees, verify identification, explain exam process, ensure examinees follow test center rules, monitors examinees and provides technical assistance during examination time
Reports all exam discrepancies in a timely and efficient manner

Parttime

New

Test Center Administrator

We are looking for a Test Center Administrator to oversee operations at a testin...

Location

United States , New Castle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in administrative or customer-facing roles
Proficiency in computer systems and web-based applications
Strong attention to detail and ability to enforce rules consistently
Excellent communication skills for interacting with test candidates and addressing concerns
Physical mobility to monitor the testing room regularly and perform necessary checks
Familiarity with identity verification processes and security protocols
Ability to work independently and manage time efficiently
Commitment to maintaining confidentiality and accuracy in all aspects of the role

Job Responsibility

Greet and check in test candidates, verifying identification and ensuring compliance with testing requirements
Conduct security checks to confirm candidates do not possess prohibited materials, such as calculators or notes
Monitor the testing room every 10-15 minutes to ensure candidates follow all rules and regulations
Assist candidates with web-based testing setup and address any technical difficulties
Perform light administrative duties, including data entry and maintaining test records
Uphold a secure and distraction-free testing environment through consistent vigilance and professionalism
Utilize computer systems and applications to manage candidate information and testing processes
Provide clear instructions and support to candidates throughout their testing experience
Ensure the testing center adheres to established protocols and procedures

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Test Center Administrator

We are looking for a dedicated and detail-oriented Test Center Administrator to ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
college coursework is a plus
Minimum of one year of customer service experience in a face-to-face role such as retail, restaurant, or call center
Proficiency in using Windows-based applications including Office programs and web browsers
Ability to communicate effectively and professionally with candidates and colleagues
Capable of writing accurate and comprehensive reports and correspondence
Physical ability to lift up to 40 pounds, move through the test room regularly, and remain stationary for extended periods
Visual acuity to monitor computer screens and testing room cameras
Skilled in multitasking and handling small tools for equipment setup or packing

Job Responsibility

Welcome candidates to the test center and confirm their identification prior to testing
Conduct security procedures, including wanding and fingerprint scanning, to maintain a safe environment
Monitor examinees throughout the testing process to ensure compliance with test center guidelines
Address candidate concerns promptly and courteously, ensuring a smooth testing experience
Maintain and safeguard test center materials and equipment to prevent misconduct or breaches
Prepare detailed reports on incidents or irregularities during testing sessions
Assist with the setup and maintenance of computer equipment and testing spaces
Ensure adherence to company policies and procedures while representing the organization's values
Support flexible scheduling needs based on operational requirements, including shifts and hours
Perform clerical duties such as scanning documents and answering inbound calls

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

Test Center Administrator

We are looking for a dedicated Test Center Administrator to join our team in Pit...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least one year of customer service experience, preferably in-person roles such as retail, hospitality, or call centers
Proficiency with Windows-based programs, including Office and Outlook
Strong communication skills, both written and verbal, with the ability to write detailed reports
Ability to multi-task and handle small tools or equipment for shipping and installation
Physical capability to bend, stoop, lift up to 40 pounds, and remain seated for extended periods
Visual acuity to monitor computer screens and camera systems effectively
Flexibility to work varied shifts, including evenings, Saturdays, and occasional Sundays

Job Responsibility

Monitor testing candidates throughout the examination process to ensure compliance with policies and procedures
Conduct thorough security checks, including identification verification and use of security equipment
Maintain a detail-oriented and organized environment by safeguarding test materials and ensuring the integrity of the test center
Address and resolve candidate issues promptly to ensure a smooth testing experience
Provide clear and courteous communication to candidates and colleagues, representing company values
Assist with administrative tasks such as scanning, documentation, and equipment setup
Prepare accurate reports and document occurrences outside company guidelines
Ensure all technical equipment is operational and troubleshoot minor issues when necessary
Escort candidates to and from testing rooms, maintaining a secure and controlled environment
Manage scheduling flexibility to align with test center operational needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

Test Center Administrator

Robert Half

Location:
United States , Smyrna

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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Job Posted:March 26, 2026

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