CrawlJobs Logo
Robert Half Logo Robert Half · Office Administration

Test Center Administrator

United States, Pittsburgh · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

We are looking for a dependable Test Center Administrator to support a secure and detail-oriented testing environment in Pittsburgh, Pennsylvania. This is a Contract, part-time opportunity with variable hours, generally up to 20 hours per week, and may include Saturday, evening, and occasional Sunday coverage based on site needs. The person in this role will combine customer-facing support with careful exam oversight to ensure each candidate has a consistent and compliant testing experience.

Job Responsibility

  • Welcome test takers, confirm their identification, and guide them through the check-in process with accuracy and care
  • Enforce testing procedures by completing security screenings, including the use of screening devices when required
  • Observe candidates throughout their exams and respond promptly to concerns, irregularities, or disruptions
  • Protect the integrity of the testing site by securing exam materials, monitoring room activity, and documenting incidents that fall outside established guidelines
  • Provide a fair, calm, and supportive experience for all examinees while upholding standardized testing rules
  • Prepare routine records and detailed written reports related to candidate activity, exceptions, and daily operations
  • Assist with administrative and front-desk tasks such as answering inquiries, scanning documents, and supporting general office workflow
  • Handle light operational duties, including packing or unpacking equipment and assisting with basic workstation upkeep in the testing area
  • Work a flexible schedule based on site operations, with availability for weekdays, Saturdays, and other shifts as needed
  • Complete candidate biometric or digital identity steps, such as fingerprint capture, when required at the site

Requirements

  • High school diploma or equivalent is required
  • additional college coursework is helpful
  • At least 1 year of in-person customer service experience in settings such as retail, hospitality, front desk, or similar environments is required
  • Must meet the minimum age requirement for the position
  • Strong verbal and written communication skills with the ability to interact professionally with candidates and team members
  • Comfortable using Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers
  • Able to manage multiple tasks in a structured environment while maintaining accuracy and attention to detail
  • Capable of standing or remaining stationary for extended periods, walking through the testing room regularly, and escorting candidates as needed
  • Able to bend, stoop, work in tight spaces, and lift up to 40 pounds while supporting equipment handling and test center operations

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Test Center Administrator

8 matching positions

Test Center Administrator

Part-time Test Center Administrator role assisting test-takers at check-in, main...
Location
Location
United States , South Portland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience in an administrative or customer service role
  • proficiency in using computer applications and web-based systems
  • ability to perform routine physical activities, including walking and standing for extended periods
  • strong attention to detail and ability to follow established protocols
  • excellent communication skills for interacting with test-takers and addressing their concerns
  • familiarity with identity verification processes is preferred
  • ability to work independently and maintain a detail-oriented approach
  • commitment to maintaining a secure and confidential testing environment
Job Responsibility
Job Responsibility
  • greet and assist test-takers at the check-in station, verifying identification and ensuring compliance with testing protocols
  • conduct security checks to ensure prohibited items, such as calculators or notes, are not brought into the testing area
  • monitor the testing room by performing regular walkthroughs every 10-15 minutes to prevent cheating and maintain a secure environment
  • utilize computer applications and web-based systems to manage testing processes efficiently
  • perform light administrative tasks, including maintaining records and organizing testing materials
  • provide clear instructions to test-takers regarding procedures and rules
  • ensure the testing site remains orderly and well-maintained at all times
  • assist with troubleshooting minor technical issues related to web-based testing platforms
  • uphold strict confidentiality standards and security measures during testing sessions
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Parttime
Read More
Arrow Right

Proctor

Provides assistance to our test site via the administering and proctoring of all...
Location
Location
United States , Holyoke
Salary
Salary:
16.00 USD / Hour
hcc.edu Logo
Holyoke Community College
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates degree
  • 1-2 years of customer service experience
  • good technical trouble-shooting skills
  • Excellent verbal communication skills and interpersonal skills
  • Able to work independently and responsibly as well as part of a team
  • Able to work effectively with a diverse faculty, staff, student body and professionals
  • Excellent organizational skills
  • Ability to work in a fast-paced but quiet environment with minimal supervision, learn detailed procedures and handle a reasonable amount of stress
  • Ability to think quickly and make appropriate decisions based upon test center and vendor requirements
Job Responsibility
Job Responsibility
  • Provides assistance to our test site via the administering and proctoring of all testing offered by or through the HCC Testing and Workforce Certification Center
  • Assists with the academic and professional test registration, administration, and record keeping for pencil and paper tests, computer-based tests, and internet based tests (national, state, local, academic, distance-learning and national vendor testing)
  • Provides detailed information to examinees regarding available tests including test dates, location, deadlines, and fees
  • Provides responses to inquiries and requests from students, faculty, staff and the community, by phone and in person, and refers to the appropriate departments if unable to assist
  • Provides proctoring services in support of faculty, student and disability services in the testing center
  • Collaborates with faculty and staff to provide effective solutions to their requests
  • Provides scheduling and check-in assistance to staff, verifying identification, taking photographs, if required, of students and candidates signing in for HCC Make-Up Exams, HCC Distance-Learning Exams, HCC Online Program Exams, Distance-Learning Proctored Exams, CLEP, ACT PCTA, DSST, TOEFL, GRE, PEARSONVUE, SERVSAFE Exams, and other (both online and paper-based)
  • Performs daily site opening and closing procedures
  • Check-in examinees, verify identification, explain exam process, ensure examinees follow test center rules, monitors examinees and provides technical assistance during examination time
  • Reports all exam discrepancies in a timely and efficient manner
  • Parttime
Read More
Arrow Right

Test Center Administrator

We are looking for a detail-oriented Test Center Administrator to join our team ...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent is required
  • Strong organizational skills and attention to detail
  • Ability to handle security protocols and follow procedures consistently
  • Proficiency in basic clerical tasks, such as document scanning and answering inbound calls
  • Excellent communication and interpersonal skills for managing candidate interactions
  • Availability to work flexible hours, including weekends and occasional evenings
  • Prior experience in receptionist or office assistant duties is preferred
Job Responsibility
Job Responsibility
  • Greet candidates warmly and verify their identification to ensure proper registration
  • Conduct security checks, including the use of wands, to maintain a safe testing environment
  • Monitor examinees throughout their exams, addressing any issues promptly and courteously
  • Safeguard test center materials and maintain a secure environment at all times
  • Ensure that every candidate receives a fair and supportive testing experience
  • Document and report any incidents or irregularities that occur during testing
  • Uphold the company’s values and mission by providing exceptional service
  • Digitally scan and record candidate fingerprint identification, if required
  • Adapt to a flexible work schedule based on the operational needs of the test center
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Test Center Administrator

We are looking for a reliable Test Center Administrator to support daily operati...
Location
Location
United States , Chicago
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in administrative support, office assistance, or a customer-facing operational role
  • Ability to verify identification accurately and follow established security procedures with close attention to detail
  • Comfortable using computers, web-based applications, and basic office technology in a detail-focused setting
  • Strong communication skills with the ability to interact respectfully and clearly with a wide range of test takers
  • Ability to remain on your feet, walk the testing room frequently, and handle a role that involves regular movement throughout the day
  • Sound judgment and reliability when monitoring compliance and responding to testing-related issues
  • Availability to work within the testing center's operating schedule, including Monday and Saturday hours
Job Responsibility
Job Responsibility
  • Welcome test takers at the front desk and guide them through the check-in process in a courteous and attentive manner
  • Verify candidate identification and confirm testing eligibility before admitting individuals to the exam area
  • Conduct security screening by reviewing personal items and ensuring prohibited materials are not brought into the testing room
  • Monitor the testing space at regular intervals to uphold exam integrity and address any concerns promptly
  • Support web-based exam administration by assisting with computer-based testing procedures and basic troubleshooting when needed
  • Perform light administrative tasks such as organizing records, maintaining logs, and keeping the reception area orderly
  • Maintain a quiet, secure, and well-managed environment for candidates completing credentialing and certification exams
  • Move throughout the testing center consistently during scheduled sessions to observe activity and reinforce compliance with site rules
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Test Center Administrator

We are looking for a dedicated and detail-oriented Test Center Administrator to ...
Location
Location
United States , Miami
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • college coursework is a plus
  • Minimum of one year of customer service experience in a face-to-face role such as retail, restaurant, or call center
  • Proficiency in using Windows-based applications including Office programs and web browsers
  • Ability to communicate effectively and professionally with candidates and colleagues
  • Capable of writing accurate and comprehensive reports and correspondence
  • Physical ability to lift up to 40 pounds, move through the test room regularly, and remain stationary for extended periods
  • Visual acuity to monitor computer screens and testing room cameras
  • Skilled in multitasking and handling small tools for equipment setup or packing
Job Responsibility
Job Responsibility
  • Welcome candidates to the test center and confirm their identification prior to testing
  • Conduct security procedures, including wanding and fingerprint scanning, to maintain a safe environment
  • Monitor examinees throughout the testing process to ensure compliance with test center guidelines
  • Address candidate concerns promptly and courteously, ensuring a smooth testing experience
  • Maintain and safeguard test center materials and equipment to prevent misconduct or breaches
  • Prepare detailed reports on incidents or irregularities during testing sessions
  • Assist with the setup and maintenance of computer equipment and testing spaces
  • Ensure adherence to company policies and procedures while representing the organization's values
  • Support flexible scheduling needs based on operational requirements, including shifts and hours
  • Perform clerical duties such as scanning documents and answering inbound calls
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Parttime
Read More
Arrow Right

Test Center Administrator

We are looking for a dedicated Test Center Administrator to join our team in Pit...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • At least one year of customer service experience, preferably in-person roles such as retail, hospitality, or call centers
  • Proficiency with Windows-based programs, including Office and Outlook
  • Strong communication skills, both written and verbal, with the ability to write detailed reports
  • Ability to multi-task and handle small tools or equipment for shipping and installation
  • Physical capability to bend, stoop, lift up to 40 pounds, and remain seated for extended periods
  • Visual acuity to monitor computer screens and camera systems effectively
  • Flexibility to work varied shifts, including evenings, Saturdays, and occasional Sundays
Job Responsibility
Job Responsibility
  • Monitor testing candidates throughout the examination process to ensure compliance with policies and procedures
  • Conduct thorough security checks, including identification verification and use of security equipment
  • Maintain a detail-oriented and organized environment by safeguarding test materials and ensuring the integrity of the test center
  • Address and resolve candidate issues promptly to ensure a smooth testing experience
  • Provide clear and courteous communication to candidates and colleagues, representing company values
  • Assist with administrative tasks such as scanning, documentation, and equipment setup
  • Prepare accurate reports and document occurrences outside company guidelines
  • Ensure all technical equipment is operational and troubleshoot minor issues when necessary
  • Escort candidates to and from testing rooms, maintaining a secure and controlled environment
  • Manage scheduling flexibility to align with test center operational needs
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Parttime
Read More
Arrow Right
New

Test Center Administrator

We are looking for a dependable Test Center Administrator to support daily testi...
Location
Location
United States , Pittsburgh
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent is required
  • additional college coursework is helpful
  • At least one year of face-to-face customer service experience in environments such as retail, hospitality, food service, or similar settings is required
  • Must meet the minimum age requirement for employment in this role
  • Strong verbal and written communication skills with the ability to interact professionally with candidates and team members
  • Comfortable using Microsoft Windows and common office applications, including Microsoft Office, Outlook, and web-based tools
  • Able to manage multiple tasks efficiently while maintaining accuracy, professionalism, and attention to detail
  • Must be able to stand or remain stationary for extended periods, move through the testing room regularly, and escort candidates throughout the site
  • Able to bend, stoop, work in tight spaces, and lift up to 40 pounds while safely handling equipment and office materials
Job Responsibility
Job Responsibility
  • Welcome test takers, confirm their identity, and guide them through the check-in process in a clear and attentive manner
  • Enforce testing protocols by conducting security screening procedures and maintaining strict control over exam materials and the testing space
  • Observe candidates throughout their exams and respond quickly to concerns, irregularities, or situations that require escalation
  • Support a fair and comfortable testing experience by giving clear instructions and escorting candidates to and from the exam room as needed
  • Document incidents accurately and prepare detailed reports when activity falls outside established guidelines
  • Protect the integrity of the site by monitoring for misconduct and following all procedures designed to preserve exam security
  • Use computers and office systems to manage scheduling, records, communications, and other administrative tasks tied to test center operations
  • Handle operational support tasks such as scanning documents, organizing materials, and packing or unpacking equipment when needed
  • If required at the site, capture and log digital fingerprint information in accordance with testing procedures
  • Adjust to a rotating schedule based on site hours, which may include weekdays, Saturdays, occasional evenings, and possible Sunday coverage
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • Parttime
Read More
Arrow Right

Test Center Administrator

We are looking for a dedicated Test Center Administrator to join our team in Roc...
Location
Location
United States , Rochester
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Minimum of two years of customer service experience in environments such as retail, call centers, or restaurants
  • At least one year of experience in a management or supervisory role
  • Proficiency in Windows-based applications, including Office and Outlook
  • Strong communication skills, with the ability to convey information professionally and authoritatively
  • Flexibility to work various days and shifts, including evenings and weekends, based on testing demands
  • Capability to write detailed, accurate reports and correspondence
  • Physical ability to lift up to 40 pounds, remain stationary for extended periods, and move through the testing room periodically.
Job Responsibility
Job Responsibility
  • Manage the daily operations of the test center, ensuring adherence to company policies and client requirements
  • Develop and oversee staff schedules, including supervising regular and contract Test Center Administrators
  • Train and mentor new team members to meet performance and quality standards
  • Monitor and enforce security and identification procedures for test candidates during registration and testing
  • Maintain the physical security of the testing facility, including managing keys and ensuring proper use of locks and security systems
  • Resolve issues related to candidates, facilities, or operations, escalating them to the appropriate department when necessary
  • Communicate with property management to ensure a safe, comfortable, and fully operational testing environment
  • Conduct quality assurance checks, participate in audits, and support corporate initiatives as a team member
  • Prepare and file detailed reports on incidents, complaints, or irregularities observed at the test center
  • Utilize basic technical knowledge to troubleshoot and resolve common computer or equipment issues.
What we offer
What we offer
  • medical, vision, dental, life and disability insurance
  • company 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right