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Robert Half Logo Robert Half · Customer Service

Test Center Administrator

United States, Miami · Job Posted June 02, 2026
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Job Description

We are looking for a dependable Test Center Administrator to support daily testing operations in Miami, Florida. This Long-term Contract opportunity is ideal for someone who enjoys assisting the public, maintaining organized processes, and working in a secure, detail-focused environment. The position offers part-time hours that may vary week to week, with required Saturday availability and the flexibility to work occasional evening or Sunday shifts based on site needs.

Job Responsibility

  • Welcome test takers professionally, confirm their identity, and guide them through check-in procedures
  • Administer security protocols, including screening measures and monitoring practices, to protect the integrity of the testing environment
  • Observe candidates throughout exam sessions and respond promptly to concerns, irregularities, or policy-related issues
  • Preserve the security of exam materials, equipment, and the overall test center space at all times
  • Document incidents clearly and escalate situations that fall outside established procedures
  • Help create a fair, calm, and comfortable experience for each candidate from arrival through completion of testing
  • Support day-to-day site operations by handling clerical tasks, scanning documents, answering inbound calls, and assisting with front-desk activities
  • Move through the testing area regularly to supervise sessions and escort candidates as needed
  • Assist with basic handling of testing equipment, including packing, unpacking, or repositioning materials while following safety guidelines

Requirements

  • High school diploma or equivalent is required
  • additional college coursework is a plus
  • At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required
  • Must meet the minimum age requirement for the position
  • Strong verbal and written communication skills, with the ability to prepare accurate reports and clear correspondence
  • Comfortable using Windows-based computer systems and common business applications, including Microsoft Office, Outlook, and web browsers
  • Able to manage multiple tasks efficiently while working with accuracy and attention to detail
  • Capable of standing or remaining seated for extended periods, moving throughout the testing room frequently, and lifting up to 40 pounds when needed
  • Must be available for a flexible part-time schedule of approximately 20 hours per week, with Saturday work required and additional hours possible based on business demand

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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