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Robert Half Logo Robert Half · Office Administration

Test Center Administrator

United States, Pittsburgh · Job Posted May 27, 2026
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Job Description

We are looking for a dependable Test Center Administrator to support daily exam operations in Pittsburgh, Pennsylvania. This Long-term Contract opportunity is part-time, with hours that vary based on site needs and may include Saturdays, occasional evenings, and additional shifts when needed. In this role, you will help create a secure, organized, and welcoming environment for test takers while ensuring procedures are followed with accuracy and professionalism.

Job Responsibility

  • Welcome candidates to the test center, confirm their identification, and guide them through the check-in process with professionalism and courtesy
  • Administer security screening steps, including the use of handheld screening tools and other required verification procedures
  • Observe examinees throughout testing sessions and respond promptly to irregular activity, questions, or concerns
  • Protect confidential testing materials and maintain strict control of the exam environment at all times
  • Document incidents clearly and escalate situations that fall outside established operating standards
  • Support a fair and comfortable testing experience by escorting candidates to and from the exam room and providing clear instructions
  • Adjust to a rotating part-time schedule based on site hours of operation, including Saturday coverage and occasional evening or Sunday needs
  • Perform administrative support tasks such as scanning records, handling basic office duties, and assisting with inbound candidate communication
  • Assist with test center equipment handling, including packing, unpacking, and working around computer stations as needed while following safety practices

Requirements

  • High school diploma or equivalent is required
  • additional college coursework is helpful
  • At least 1 year of face-to-face customer service experience in environments such as retail, hospitality, reception, or similar settings is required
  • Must meet the minimum age requirement for the position
  • Strong verbal and written communication skills with the ability to interact professionally with candidates and team members
  • Comfortable using Windows-based computers and common office applications such as Microsoft Office, Outlook, and web browsers
  • Able to manage multiple tasks in a structured environment while maintaining accuracy and attention to detail
  • Capable of standing or remaining stationary for extended periods, moving through the testing room regularly, and lifting up to 40 pounds when necessary
  • Must be able to bend, stoop, work in tight spaces around equipment, and visually monitor computer screens and camera displays during exam administration

Nice to have

additional college coursework is helpful

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • enrollment in company 401(k) plan
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